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Customer Success Department Coordinator

| Greater LA Area

Procore is seeking a Customer Success Coordinator to join our Customer Success team in Carpinteria, CA. Successful candidates will be organized, proactive, and able to manage a wide range of tasks. Professional level written and verbal communication skills, strong decision-making abilities, and attention to detail are desired. Candidates should be resourceful, driven, and efficient while maintaining an approachable and professional presence.This position will involve direct interface with all levels of our organization in addition to high profile clients, partners, associates and service providers.

What you'll do:

  • Organize high profile client meetings onsite, coordinate remote client meetings with the Customer Success team
  • Proactively bring together appropriate people and other resources to support the critical Customer Success activities and mission
  • Prepare expense reports and assist Procurement with Purchase Orders
  • Utilize proficient time management skills to plan, organize, and coordinate the administrative aspects of the Customer Success team’s activities
  • Organize logistics (seating, IT hardware, etc.) for new hires
  • Support department with purchasing necessary supplies (books, hardware, etc.)
  • Collaborate with all CS Coordinators as well as department coordinators to organize calendar events and cross-department meetings
  • Awareness of all department team activities, department meetings, and visitors
  • Attend appropriate company meetings to stay current on company activities
  • Support Enablement team with Customer Success Boot Camp and department-wide projects

What we're looking for:

  • 1-3 years of previous experience working in an administrative role
  • Strong working knowledge of MS Office and Google applications (Gmail, Calendar, Drive).
  • Exposure to managing travel and reservations
  • Outstanding social and communication skills in a professional environment.
  • A good listener and someone who’s not afraid to ask questions and suggest new ideas
  • Comfortable switching gears quickly and working in a fast paced environment

Education Requirements:

  • Although a bachelor’s degree is not specifically required, this position requires a business/office management background generally equivalent to a bachelor’s degree in a business or administrative related field.

About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, employee enrichment and development programs, and volunteer days.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore's Carpinteria campus is the largest of our offices, with multiple buildings spread along the coast and surrounding areas.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Summer concerts at the Santa Barbara bowl. Life insurance. Car washes available onsite. Friends & family events. Catered Wednesday lunches & $5 lunch options for delivery. Continuous employee development & learning opportunities. In-house gym, yoga classes, TRX classes, & bootcamp. Procore bikes to ride into town. Cold pressed juice delivery.

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