Community Relations Specialist II
COMMUNITY RELATIONS SPECIALIST II
WHAT IS THE OPPORTUNITY?
This position will be responsible for planning, organizing and executing community investment and involvement programs. Primary responsibilities include grant and database management, vendor management, sponsorship benefits fulfillment, and tracking and reporting of the bank's community investments. Responsibilities may also include coordinating designated Community Relation and corporate responsibility programs (e.g., special events, employee giving program, and employee volunteer program) to enhance impact of Bank and colleague contributions' and reputation to the community, enhancing and expanding internal banking and community partner relationships, and recommending program policies and standards. Specific activities may include database management, vendor management, special events, receptions, seminars, dinners, business meetings and premium programs that have moderate to significant bank and/or client impact and exposure
Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.
WHAT WILL YOU DO?
- Evaluates and develops community partnerships and involvement opportunities for the Bank. Maximizes benefit and exposure for the Bank for community investments, including charitable and corporate contributions.
- Tracks and monitors success factors associated with community investments through the charitable and affiliations database, including input and reporting capabilities of database, benefits fulfillment and compliance with Company policies regarding community investments.
- Plans, organizes and executes community involvement programs and events throughout the Bank, including annual workplace giving campaign, promoting volunteerism at all levels of the organization, board involvement, volunteer recognition program and maintaining volunteer database.
- Enhances and expands awareness and participation in internal community programs (e.g., the annual workplace giving campaign, Reading is The way up, Dollars + Sense Financial Literacy Program, Dollars for Doers and Lunch & Learn).
- Tracks and monitors success factors associated with community involvement through the grant-making and volunteer databases. Manages reporting capabilities of databases.
- Maintains a proactive commitment to established bank programs, such as Community Reinvestment Act (CRA) and Affirmative Action.
- Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Completes all special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
Must-Have*
- Minimum 3 years experience conducting community investment and involvement programs
- Minimum 3 years of relevant marketing, events and communication experience
- Minimum of 3 years experience with leadership or project management
- Minimum of 1 year experience developing and monitoring metrics, budgets and reports
Skills and Knowledge
- Experience with grants management and/or volunteer management software, including data entry, data management, tracking, measuring and reporting
- Experience partnering with Brand and Communications teams to develop stakeholder engagement approach to community initiatives
- Familiarity with YourCause, VolunteerMatch, Blackbaud Grantmaking or Workfront a plus
- Tableau experience/proficiency a plus
- Knowledge of the principles and strategies of corporate giving and social impact programs
- Demonstrated ability to lead others through influence and collaboration
- Strong creative and problem-solving skills
- Excellent communication skills, written and verbal
- Ability to work at a fast pace and meet deadlines
- Organized, detail-oriented and self-motivated
- Strong problem solver with a collaborative attitude
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.