Client Strategist
About the Company
Gimbal is a marketing and advertising automation platform powered by physical-world data. Using our own hardware and software, Gimbal enables brands, media agencies, and marketers to deliver relevant messages in order to improve marketing communications and measure the effectiveness of their campaigns. Powered by its always-on location SDK, micro-location BLE beacons, and a complete mobile advertising stack, Gimbal’s suite of tools generates hyper-accurate location data that allows brands to target consumers more effectively and attribute their spend via actions in the physical world.
Gimbal is the most comprehensive location-based software and hardware provider in the country, led by a team of experienced serial entrepreneurs and media industry veterans. We’re headquartered in Los Angeles with satellite offices in New York City, San Diego, San Francisco, Chicago, and Columbus.
About the Job
Gimbal is seeking enthusiastic and proactive Client Strategists to join our team! This role will maintain and grow our client relationships by helping them to meet business objectives using our platform and data. The ideal candidate will have 1-3 years of client-facing work experience, with an aptitude for using data to tell a story. The right person will be very comfortable inside of Microsoft Excel and have an interest in growing their career within the advertising/media industry.
As a Client Strategist, you will be:
- Quantifying and analyzing campaign insights and results to tell the story of the Gimbal core value proposition
- Driving the strategy and long-term success of a campaign, post-sale through renewal
- Working with customers to deliver timely and effective campaigns as well as managing expectations and communicating deliverables
- Holding ongoing sales strategy meetings with customers to establish best practices and consult on new opportunities for the partnership.
- Ensuring our clients receive the highest level of service by working collaboratively with cross functional teams (sales, ad operations, engineering, and product)Understanding and effectively communicating Gimbal technology, processes, and partnerships as they relate to the growth of current and prospective client accounts
- Maintaining a metrics-based approach to your book of business to enable accountability to your existing clients
- Supporting localized marketing efforts via development of case studies to establish market presence
- Providing reporting/insights and facilitate client status calls to review campaign performance
- Working cross functionally with Sales, AdOps, Product and Engineering to discuss campaign execution and innovation
- Using Workflow Tools (Trello) to build and track campaign execution and performance
Who you are:
- A proactive go-getter — you take ownership and are accountable for all you do, with the initiative to learn new skills on the fly
- A self-starter — you thrive working in small, collaborative teams with a lot of autonomy
- An outgoing communicator — you know how to get your point across clearly and effectively regardless of who you’re speaking to
What you have:
- 1-3 years of client facing work experience, preferably in a media/tech/data company
- Bachelor's Degree
- Results-driven with knowledge and experience in driving business objectives, customer relationship management, customer satisfaction and revenue growth
- Excellent communication skills, both written and verbal
- Ability to think strategically about our clients’ needs and business goals
- Self-starter with a preference for working in small, collaborative teams with minimal supervision
- Strong attention to detail
Benefits & Perks
It’s no secret that we work hard, but we also strive to create an office environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy.
- 100% company-paid health, dental, and vision coverage for you and your dependents, as well as life insurance and disability coverage
- Unlimited paid time off - we trust your discretion
- Opportunities for profit sharing, bonuses, and ownership
- 401(k) plan plus company match
- Cell phone reimbursement and subsidized gym membership
- Annual professional development stipend
We are committed to an inclusive and diverse work environment. Gimbal is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.