Client Service Associate

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CAIS is building the first truly open marketplace for alternative investments, where advisors and managers can engage and transact directly on a massive scale. Our team is comprised of go-getters who tackle unique and exciting challenges daily, take ownership and pride in their work, and recognize that success is a team sport. Consider a career with CAIS and take a step into the future of wealth management.

CAIS is seeking an Associate to join the Client Service team in the Los Angeles office. This is a middle office, client-facing role. Successful candidates will have at least two years of client service or investor relations experience at a fund or financial services firm.

Primary Objectives

  • Work alongside the Alternative Investments (AI) team to manage monthly sales pipeline
  • Assist clients in processing subscriptions, transfers, and redemptions
  • Collaborate with legal personnel to ensure investors are compliant with required regulations such as AML/KYC and FATCA/CRS
  • Perform educational demos to onboard clients
  • Manage and nurture relationships with new and existing clients
  • Gain in-depth understanding of product offerings to support the AI team
  • Assist in the development of new processes to further automate workflows
  • Partner with the technology team to implement enhancements that support client growth
  • Coordinate internally (Legal, Finance, Product, Operations, and Technology teams) to appropriately respond to inbound requests and questions
  • Additional responsibilities will be determined based on capacity, skill, and interest

Qualifications

  • Bachelor’s degree in economics, finance, or a related discipline
  • Experience in Private Equity (PE) strongly preferred
  • FINRA Registrations Series 7, 63 required within 3 months of employment
  • Advanced working knowledge of Microsoft Office and CRM programs
  • Strong client service orientation with the ability to manage multiple, competing priorities
  • Exemplary oral, written and interpersonal communication skills
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Location

9777 Wilshire Blvd. Suite #460, Los Angeles, CA 90212

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