Client Manager
ABOUT CREXi
We are the commercial real estate industry’s fastest-growing marketplace, data, and technology platform dedicated to supporting the CRE industry and its stakeholders. We enable commercial real estate professionals to quickly streamline, manage, and grow their businesses using the industry’s most advanced technology. Since launching in 2015, we have quickly become the fastest-growing CRE marketplace and most advanced platform in the industry. CREXi has helped buyers, sellers, and brokers transact business on over 300,000 commercial listings totaling more than $1 Trillion in property value.
CREXi is headquartered in Marina Del Rey, California.
About This Role:
The client manager is an integral part of the team responsible for controlling and coordinating transactions across the Auction and Elite platforms. Responsible for on-boarding both broker and owner business for the Auction and Elite platforms. Managing relationships with brokers, owners, and buyers from the time of onboarding a transaction through the close of escrow. Educating brokers and owners on how to tap into a digital platform that makes it easy to onboard assets, evaluate the success of marketing campaigns in real-time, pre-qualified leads and partner with brokers on lead follow up.
What You’ll Do:
Collaborate with brokers and owners to ensure relevant due diligence items are included in the data vault
Prepare weekly marketing activity reports
Organize weekly meetings to discuss the CREXi property specific marketing strategy, market feedback and buyer review
Compile custom presentations, pertinent case studies, transaction data reports, etc.
Oversee Salesforce and other proprietary systems to ensure that current pipeline and stages are accurately reflected and make updates as needed
Attend weekly team meetings
Collaborate and communicate with deal team to ensure smooth and seamless deal process
Manage and track milestone events in escrow timeline of properties in escrow
Manage buyers during the Auction process
Travel may be required
Who You Are:
Working knowledge of commercial real estate
Manage multiple transactions / escrows simultaneously
Entrepreneurial desire to grow the CREXi commercial real estate technology platform
Experience with various commercial property types
Auction experience is preferred
Experience with Salesforce
Ability to work collaboratively with multiple team members across departments (sales team members, marketing, leadership team members, engineers, etc.)
Superb attention to detail, good judgement, and listening skills
Ability to communicate effectively both orally and in writing with internal and external customers
Ability to handle confidential material
Proficient in Microsoft Excel, Word and Outlook