Assistant Store Manager:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with technology and using it to create a unique interaction between our employees, customers, and the Reformation brand; the Assistant Manager will support all efforts required to achieve individual store goals in our new concept. Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do: 

Sales Generation:

• Consistently meet and exceed sales goals
• Develop store associate’s sales techniques
• Actively support clientele program

Customer Experience: 

• Maintain a technology lead in­store experience for customers that surprises and delights them
• Assist customers and monitor client interaction with both team and technology
• Identify future customer opportunities by understanding product and service requirements
• Maintain extraordinary customer experience feedback and scoring on service evaluation

Operations:

• Uphold consistent inventory accuracy and controls in store
• Provide real­time and weekly feedback on technology functions, operations and experience
• Sustain seamless store operational procedures
• Ensure facility maintenance, presentation and organization MERCHANDISING / VISUAL
• Understand merchandising presentation strategy and concept standards
• Ensure the selling floor reflects the brand and concept standards at all times
• Provide real­time and weekly feedback on product and sales performance
• Ensure inventory levels and product assortments meet customers needs

People & Culture: 

• Consistently identify talent needs and work with Store Manager on acquiring the talent
• Display a dedicated approach to motivate, develop and retain talent
• Consistently provide performance feedback to ensure growth, change and results
• Support all training and customer experience programs
• Understand the core values and culture of Reformation and reflect these in all efforts

What You'll Need:

• 2+ years relevant management experience in a fast­paced, creative retail environment
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid time off (vacation/sick), holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, company events + parties and much more

To Apply:

Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation! If you are also a creative candidate, please also submit a link to your portfolio.

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.