Connexity is a performance-marketing technology company whose core purpose is to help online retailers find new customers and drive sales at a cost that meets ROI objectives. As the leading independent source of new customers and sales for online retailers, we manage the complexities of a wide range of customer acquisition channels on behalf of thousands of retailers, with 20+ years of proven success in the US and in Europe.

We've also just been acquired by Taboola, making us the first open web source for Publishers to access eCommerce! Read about it here!

Connexity is seeking a collaborative, driven, and creative Account Specialist to grow revenue from existing accounts. Work with a portfolio of small to mid-size online retailers to identify opportunities to expand and strengthen our partnerships alongside a team of marketing enthusiasts. If this sounds like you, we’re eager to hear from you!

If you are interested in pursuing a career in Account Management, are passionate about customer service, and are looking for a fast-paced, innovative, and fun company, we want to hear from you! 

Our Account Specialist must have:

• Experience in customer support or account management
• 1+ years of  client management experience in digital advertising
• Understanding of performance-based digital ad models (CPC, CPA, CPM)
• Strong analytic, quantitative and technical aptitude with great attention to detail
• A commitment to superior customer service
• Clear, concise and professional phone manner
• Eager to learn and comfortable asking questions
• Good time management, organization and multitasking skills
• Able to quickly adapt to new processes in a fast-paced environment
• Proficiency in Microsoft Office and Excel
• BA/BS Degree

Expectations:

• Respond to all incoming calls and emails in a patient and professional manner
• Follow up with other departments when needed
• Educate clients on our system and account optimization techniques
• Upsell new products and services

Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.