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Account Planner

| Marina Del Rey & Playa Vista
Please email your resume and (optional) cover letter to [email protected] w/ "Built-In - Account Planner" in the subject line.
Apply now

At HYFN we take great pride in our people—brilliant, fun minds who challenge each other at the table, and the ping pong table, with fervor. We have no time for office politics, spending it instead brainstorming around the campus or testing our puzzle-solving skills in an escape room (we never said we were conventional). With a team like ours, work and play are one and the same.

HYFN is an award-winning group of strategists, human behavior analysts, creators, and amplifiers that thrive on compelling and engaging audiences in meaningful ways. With a quality of service that's second to none, we create partnerships to design and develop cross-platform solutions that meet the demands of an evolving digital culture and diversified media landscape.

Overview

The Account Planner will support the Account Manager, Account Supervisor and Account Director in all aspects of account organization and campaign execution. This individual will assist in interfacing between internal and external teams for successful social advertising campaign execution across Facebook, Instagram, Twitter, Pinterest, Snapchat, and more as applicable, as well manage all ad creation, ad publishing, bid updates, budget allocation and analysis of advertiser campaigns across all Social Platforms. The Account Planner must possess strategic and critical thinking, have an analytical mindset and make data driven decisions based on the client objectives and performance of ads. Acronyms like CPM, CTR, CPC, ATC, CVR, CPA, and ROAS must come as second nature.

Principal Duties & Responsibilities:

  • Fully support Account Manager, Account Supervisor and/or Account Director on assigned accounts.
  • Maintain organization of assigned accounts, including creation and maintenance of IO/budget tracking sheets, creative trafficking documents, internal to-do lists, media plans, Asana tasks, and more.
  • Publishing on all platforms, inclusive of:
    • Manages ad creation, bid updates and budget allocation on all social channels
    • Participates in all internal meetings by providing feedback on performance and recommendations for improvement
    • Maintains optimization logs
    • Monitors campaign pacing and executes on optimizations to meet campaign delivery and goals
  • Help in scheduling client calls and meetings and handle creation and distribution of pre-call/meeting agendas and action-oriented recaps.
  • Provide clients with reporting, spec documentation and general recommendations after approval from Account Manager and/or Supervisor.
  • Contribute to issue troubleshooting and resolution with support of the Account Manager and/or Account Supervisor, leveraging resources as needed to do so.
  • Utilize HYFN8 and remain up-to-date on product updates and new features.
  • Pixel creation, troubleshooting and performance analysis
  • Manages daily reporting tasks for internal and client use, as well as work with analytics to support the delivery of data analysis and qualitative insights for clients, including task creation and QA.
  • Maintain healthy and productive relationships with members of the account team, analytics, product, creative, sales, and others in the company.
  • Effectively communicate with internal stakeholders inclusive of account team, analytics, product, creative

Specialized Knowledge/Skills/Abilities:

  • Knowledge of social advertising and the media landscape in general.
  • Fluency in all social media platforms, including but not limited to Facebook, Instagram, Twitter, Snapchat, and Pinterest.
  • Ability to multi-task and remain accountable to deadlines without exceptions.
  • Extreme attention to detail and strong sense of urgency but calmness in completing tasks.
  • Analyze and present data effectively and efficiently internally and externally.
  • Persuasive oral and written communication.
  • Strong interpersonal skills and ability to work with a team across disciplines

Education/Experience:

Bachelor's degree in Marketing, Advertising, Communications, or related field and 1-2 years’ work experience. Previous experience in account or campaign management or media planning/buying within the digital media industry preferred.

Training/Equipment:

Knowledge in Microsoft Office (Excel, Outlook, PowerPoint, Word).

NOTE: This job description contains the basic requirements for the position and is NOT intended to be a complete list of responsibilities; other duties may be assigned.

EOE/MINORITIES/FEMALES/VETERANS/DISABLED

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Please email your resume and (optional) cover letter to [email protected] w/ "Built-In - Account Planner" in the subject line.
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Three.jsLibraries
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WrikeManagement
    • HubSpotCMS
    • HubSpotCRM
    • MailChimpEmail
    • SendGridEmail
    • HubSpotLead Gen

Location

Located in Playa Jefferson Campus across the street from Whole Foods Market and Runway Mall - campus environment with shared communal space.

An Insider's view of HYFN

What are some social events your company does?

HYFN frequently puts on company-wide events like Octoberfest celebrations, Beach days, Office Olympic Games, and even Mario Kart Competitions. There is no shortage of rewards for hard work here, and employees across teams are given the opportunities to enjoy one another's company outside of just a working environment, and even compete for prizes!

Samantha Tisher

Account Coordinator

How does your team reward individual success?

Our team has a No Error Rewards Program for error free publishing. Monthly rewards range from catered team lunches and gift cards, to free day passes, and get better the longer you go with no errors. One full year of no errors means a trip to Disneyland!

Vrushali Kumathe

Associate Media Buyer

What are HYFN Perks + Benefits

HYFN Benefits Overview

While professional relationships are important, we all know it’s more fun to work with friends. Especially when the kitchen’s fully stocked and there’s a dog ready to greet you around every corner. We take ping pong more seriously than most and have been known to dabble in karaoke from time to time.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute pre-tax dollars up to a maximum of $2,500 for medical expenses and $5,000 for dependent care expenses.
Disability Insurance
Employees can increase their benefit eligibility amount for STD to 60% of salary or wages up to a maximum of $1,500 per week after a 14-day waiting period. STD coverage covers a 24-week period.
Dental Benefits
UMR Dental plan to all eligible employees. Premiums for employee only coverage are $6.30 per pay period. Premiums for family coverage are $14.75 per pay period.
Vision Benefits
Spectera Basic Vision plan to all eligible employees. Premiums for employee only coverage are $4.50 per pay period. Premiums for family coverage are $12.00 per pay period.
Health Insurance Benefits
Traditional PPO and High Deductible PPO. High Deductible PPO plan allows employees to open up a HSA - contribute $3,400 (ee only) or $6,750 (family).
Life Insurance
Every employee has a Guardian Basic Life/AD&D Plan in the amount of 150% of annual base salary. Employer covers 100% of premium.
Wellness Programs
On-site Yoga, Boot camp and other activities.
Retirement & Stock Options Benefits
401(K)
Traditional and Roth plans.
401(K) Matching
The company matches up to 50% of the first 6% for each plan. There is a 5 year vesting schedule on company matching funds.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
10 per calendar year (pro-rated first year of employment)
Perks & Discounts
Beer on Tap
As well as kombucha and cold brew coffee provided by Joyride.
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
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Please email your resume and (optional) cover letter to [email protected] w/ "Built-In - Account Planner" in the subject line.
Apply now
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