Account Manager (Retail Partnerships)

Sorry, this job was removed at 1:21 p.m. (PST) on Wednesday, November 28, 2018
Find out who's hiring in Greater LA Area.
See all Customer Success jobs in Greater LA Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

THE OPPORTUNITY
Our clients need people who are dedicated, full of enthusiasm and truly enjoy working with people. NuORDER is looking for a dynamic and diligent individual with Fashion Wholesale experience to provide world-class service and liaise with our growing number of enterprise brands and retailers. This individual will be responsible for retaining customers through building relationships with C-level executives, understanding health during customer lifecycle, and know how to appropriately identify and resolve sensitive customer issues.

RESPONSIBILITIES & DUTIES:

  • Develop long-term relationships with NuORDER clients
  • Track the development and success of our customers, referencing their goals and knowing how report back on progress and next steps. 
  • Work with C-Suites at the brands to learn their company and seasonal goals, and make a playbook to support them 
  • Accurately capture customer feedback and translate that into product requirements
  • Work closely with the Sales Team/Onboarding post sale to onboard new clients on NuORDER
  • Become an expert on our technology solution, and how it can deliver value for marquee wholesale brands
  • Be a champion of world-class customer service; deliver high quality customer experience at every contact point

REQUIREMENTS:

  • BA/BS Required, MBA / Graduate degree is a plus
  • 1+ years experience working in fashion wholesale
  • Experience as a buyer, working in merchandizing or planning a plus.
  • Relevant experience in Account Management/Sales, SaaS/Software, e-commerce, technology start-up experience a plus 
  • Comfortable multi-tasking and juggling competing/changing priorities in a fast-paced, ever-evolving, entrepreneurial startup environment.
  • Experience working across/consulting C-Level executives
  • Above all else, ability to think beyond the status quo with a can-do attitude and an appetite for success

WHY NuORDER?

  • This is a full-time permanent position with a highly competitive compensation and benefits package.
  • The opportunity to work with a fast-paced, entrepreneurial team revolutionizing the fashion industry.
  • Locations in the fashion and entertainment capitals of the world: Los Angeles and NYC.
  • Be an integral part of a Company changing the way an entire industry conducts business.

THE COMPANY: 

NuORDER is the fast-growing, venture-backed startup changing the way industries do business. An enterprise-class, wholesale e-commerce application, NuORDER helps brands run their businesses in a smarter, smoother, more efficient way. NuORDER is an innovative two-way sales solution and marketplace that allows brands and retailers to conduct their wholesale business online. Eliminating the need for pen and paper, the cloud-based platform empowers brands to sell more in less time and allows retailers to make purchases more effectively. In short, NuORDER is e-commerce for wholesale.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

In the heart of Century City.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about NuORDERFind similar jobs