Operations Manager

Pay Range:

​(Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT)

About Brink's:

Job Description

About Brink’s Global Services
Brink’s Global Services (BGS), a division of Brink’s Inc., is the world’s premier provider of secure logistics and security solutions in over 120 countries. We specialize in the secure transportation and handling of valuables—serving industries such as banking, precious metals, jewelry, art, and pharmaceuticals.

The Operations Manager oversees the daily operations of the Los Angeles branch, ensuring the secure, efficient flow of shipments in and out of the U.S. This includes managing import/export, vault, and domestic logistics teams. The role reports to the General Manager and acts as second-in-command, ensuring smooth operations, regulatory compliance, and team performance. Occasional weekend work and travel (e.g., trade shows, training) are required.

• Lead day-to-day operations across import, export, domestic sort, and vaulting functions.

• Manage, train, and develop staff; oversee scheduling, performance, and compliance.

• Ensure all operations meet company, airline, and federal regulatory standards.

• Drive process improvement through SOP development, LEAN practices, and technology use.

• Collaborate with internal teams (Customer Service, Sales, Security, Fleet, IT) and external partners to support seamless logistics.

• Monitor costs, productivity, and KPIs; recommend efficiency and asset improvements.

• Conduct operational audits and inspections to ensure safety, security, and accuracy.

• Oversee LAX SIDA badge compliance and vault inventory management.

• Serve as acting branch leader in the General Manager’s absence.

Required:

• 5+ years of management experience in logistics or freight forwarding (preferably secure or high-value environments).

• 3+ years in a related operational role (driver, dispatcher, or messenger).

• Proficiency with Microsoft Office and logistics software (e.g., BITS, Garcia).

• Must be 21+ with a valid driver’s license and ability to obtain guard and weapons permits.

• Flexibility for overtime and varied work hours.

Preferred:

• Bachelor’s degree in Logistics or related field.

• Strong business acumen and leadership skills.

• Experience managing operations in a global or high-security environment.

• Proven success developing teams and improving operational performance.

• Strong communication, analytical, and decision-making abilities.

• Deep understanding of global logistics and customs processes.

• Strategic thinker with a hands-on approach to execution.

• High integrity, accountability, and customer service orientation.

• Collaborative leader able to build trust across teams and partners.

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.