Operations Manager

Operations Manager – Join Our Team at JB Kitchens & Baths!
At JB Kitchens & Baths, we’re not just remodeling kitchens and bathrooms — we’re transforming the way homeowners experience these spaces. With a focus on stylish, cost-effective, and low-maintenance solutions, we cater to a diverse range of needs, including accessibility. Born out of a passion for high-quality craftsmanship, we’ve built a reputation for excellence, and we’re looking for a dedicated Operations Manager to help us expand that legacy.
What We’re Looking For:
We need an experienced, results-driven individual who thrives in a dynamic environment and is excited to be a part of our growing team. You will lead by example and support all areas of operations, from sales and marketing to customer service and production.
Key Skills & Experience:

• Operational Systems: Strong understanding and optimization of processes to drive efficiency.
• Sales & Marketing: Ability to develop strategies that generate leads and build brand presence.
• Customer Service Excellence: A dedication to going above and beyond for clients.
• Warehouse Management & Logistics: Overseeing inventory, managing materials, and ensuring smooth operations.
• Precise Accounting: Support financial oversight and maintain accurate records.
• Construction/Remodeling Knowledge: Experience in the field is helpful, but we’ll teach you what you need to know!

The Ideal Candidate Will Be:

• A charismatic leader who inspires their team.
• Customer-focused with a passion for delivering exceptional service.
• Someone who thrives in a company culture that values collaboration and quality.
• Detail-oriented and organized, with the ability to juggle multiple priorities.
• Willing to get hands-on and help out where needed (including in the warehouse).
• Able to handle varied tasks, from marketing development to team management.

What You’ll Be Doing:

• Develop and execute marketing strategies to drive leads and sales.
• Manage lead sources and optimize their conversion.
• Oversee lead generation to ensure excellent customer communication.
• Review and manage contracts and customer projects.
• Handle materials orders, and ensure timely deliveries.
• Assist the warehouse manager with material deliveries and light physical tasks.
• Maintain our CRM system to track leads, projects, and customer communications.
• Schedule projects efficiently to meet client deadlines.
• Drive customer satisfaction through proactive communication and issue resolution.
• Lead the hiring and training process for new team members.
• Ensure compliance with safety protocols and regulations.
• Supervise the bookkeeper to ensure financial accuracy and proper accounting.
• Generate reports to evaluate profitability, performance, and team accountability.

Requirements:

• Valid driver’s license, clean driving record, and reliable transportation.
• 2-5 years of experience in Operations Management
• Ability to lift and carry 50+ lbs of materials as needed
• Prior experience in the kitchen and bath remodeling industry is preferred
• All job offers are contingent upon successfully passing a background check.

Why JB Kitchens & Baths?

• Work with a passionate, growing team.
• Competitive compensation based on your experience and qualifications.
• Opportunity for growth and career development in a rapidly expanding company.

Ready to make a difference? Apply today and become a key part of our journey to bring quality and innovation to every home we touch!