Operations Manager, Expansion

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role

Nabis is seeking an Operations Manager to focus on Expansion projects and markets as Nabis continues to scale across the United States. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their site’s accuracy and efficiency. This role is full-time and is expected to travel 75% of the time, including consecutive months in locations that are home to Nabis warehouses. This position requires prior supervisor or manager-level experience in warehouse and/or distribution logistics.

The Operations Manager, Expansion will report to the Vice President of Operations and will be responsible for maintaining a complete understanding of Nabis’s central warehouse processes and the ability to build a new market from the ground up. The Expansion Manager will organize, oversee, and strategize the daily site operations while working closely with other Nabis leaders. When not launching a new market, the Operations Manager, Expansion will be deployed to work on strategic operational projects alongside the central operations team, or cover warehouse management roles as needed. The ideal candidate will thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

• Lead the end-to-end operational launch of new Nabis warehouse markets, including facility readiness, process implementation, staffing, and go-live execution.
• Develop, document, and continuously improve the standardized Expansion Playbook, defining best practices for launching and stabilizing new markets from an operational and supply chain perspective.
• Build warehouse operations from the ground up by establishing workflows, SOPs, performance metrics, and training programs that align with Nabis’s centralized operating model.
• Recruit, onboard, train, and manage warehouse leadership and associates in new markets, fostering a culture of accountability, safety, and operational excellence.
• Own daily warehouse operations during expansion phases, ensuring accurate and timely inbound, outbound, inventory, and transportation activities while meeting all SLAs.
• Track, manage, and report on market-level OKRs and KPIs, including DOTIF, inventory accuracy, quality of service, productivity, and cost efficiency.
• Monitor and manage daily volume, labor planning, and staffing forecasts to ensure operational continuity and scalability during ramp-up and steady-state operations.
• Ensure strict adherence to SOPs, safety standards, and all state and federal cannabis distribution regulations, including inventory tracking, compliance reporting, and audits.
• Partner cross-functionally with Central Operations, Engineering, Finance, People, and other stakeholders to align systems, tools, reporting, and processes during market launches.
• Serve as the primary operational point of contact for vendors, carriers, and external supply chain partners in new and existing markets.
• When not launching new markets, deploy to existing warehouses to lead strategic operational initiatives, pilot new processes or technology, and provide interim site leadership coverage as needed.
• Drive continuous improvement initiatives using data, technology, and frontline insights to improve efficiency, accuracy, scalability, and customer experience across the network.
• Communicate clearly, proactively, and professionally with internal teams and external partners, particularly in fast-moving, high-pressure, and ambiguous environments.

Desired Skills & Qualifications

• Must be able to travel 75% of the time and up to three consecutive months in market
• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail-oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older 
• Ability to lift 50 lbs., bend, stretch, and twist
• Clean driving record and ability to drive rental vehicles and larger vehicles a plus
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

WHY YOU'LL LOVE WORKING AT NABIS!

• You'll work at the fastest-growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary starting at $90k - $100k depending on experience, along with 401k and bonus opportunities

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.