Operations & Executive Coordinator

WET (Design)
North Hollywood, California

Operations & Executive Coordinator – Legacy / WET Care

WET is the world leader in kinetic water feature innovation, engineering, and advanced manufacturing—with over two hundred installations worldwide, including icons like the Fountains of Bellagio and The Dubai Fountain. By blending artistry, engineering, and precision manufacturing, WET creates immersive, themed entertainment experiences that transform water, fire, fog, and ice into unforgettable moments for millions around the world.

Within WET Legacy / WET Care, our mission is to sustain and enhance the performance of world-class water features through disciplined operations, technical expertise, and seamless coordination. We translate complex service, manufacturing, and field operations into consistent, high-quality execution—ensuring reliability, safety, and show-quality performance across global installations.

As Operations & Executive Coordinator, you will serve as a central hub across WET’s Legacy / WET Care division—bridging manufacturing operations, field service logistics, and executive leadership support. This hybrid role is approximately 80% operations coordination and 20% executive support for a Vice President overseeing manufacturing, maintenance, and global service delivery.

You will coordinate technical service schedules, production-aligned logistics, and project documentation, while supporting executive priorities including planning, communication, and follow-through on key initiatives. This role is ideal for someone who thrives in fast-paced manufacturing or themed entertainment environments and enjoys keeping cross-functional teams aligned and executing at a high level.

Operations Coordination (≈ 80%)

• Plan and manage complex service schedules, aligning field service activities with manufacturing timelines and project deliverables.

• Coordinate domestic and international travel, lodging, and field deployment logistics for technicians and engineers, ensuring efficient and cost-effective execution.

• Partner with Finance to review, process, and track invoices, deposits, purchase orders, and service-related expenses.

• Maintain accurate contracts, service agreements, and project documentation in collaboration with Legal, Manufacturing, and Operations teams.

• Capture action items and drive follow-up across cross-functional meetings, including manufacturing, engineering, and client-facing discussions.

• Support continuous improvement efforts, resource planning, and operational reporting to optimize service delivery and field performance.

Executive Support (≈ 20%)

• Provide direct administrative and project coordination support to the Vice President of Legacy / WET Care.

• Manage complex calendars, coordinate leadership meetings, and support executive travel aligned with operational priorities.

• Prepare presentations, reports, and status updates related to manufacturing, service operations, and key initiatives.

• Track and help execute strategic priorities, ensuring alignment between leadership direction and operational follow-through.

• Handle sensitive business information with discretion and professionalism.

• 5+ years of experience in operations, manufacturing, service coordination, or project coordination; experience supporting senior leadership strongly preferred.

• Strong organizational and problem-solving skills, with the ability to manage competing priorities in a dynamic, operations-driven environment.

• Effective communicator, comfortable working across shop floor teams, field technicians, engineers, and executive leadership.

• Demonstrated experience coordinating travel logistics, vendors, and budgets within operational or service-based environments.

• Proficiency in Microsoft Office (Excel, Outlook, Teams); experience with Smartsheet, QuickBooks, or ERP systems is a plus.

• Highly reliable, detail-oriented, and proactive, with a hands-on approach to supporting both operations and leadership.

You bring structure to complex operations and energy to fast-moving environments. You seamlessly balance manufacturing coordination, field service logistics, and executive priorities with precision and professionalism. Whether aligning production schedules, troubleshooting travel logistics, or preparing leadership materials, you anticipate needs and keep teams moving forward.

At WET, your work directly supports the performance of some of the most iconic water features in the world. You’ll be part of a team that combines technical excellence, manufacturing precision, and creative storytelling to deliver world-class themed entertainment experiences. This is an opportunity to play a key role in ensuring our installations operate flawlessly—every day, around the globe.