Operations Data Coordinator

Reports to: Manager of Data Systems 

Department: Operational Planning and Administration 

Status: Full-time, Non-exempt 

Schedule: 7AM – 3:30PM, flexible to program needs 

About Central Park and the Central Park Conservancy:  

Central Park is one of the world's most famous and beloved public spaces. Designed by Frederick Law Olmsted and Calvert Vaux in 1858, the 843-acre Park was the country's first purpose-built public park and is a National Historic Landmark and a New York Scenic Landmark. The Central Park Conservancy, a private, not-for-profit organization, was founded in 1980 to rescue the Park, which had fallen into serious disrepair. Since then, the Conservancy has overseen the investment of over $2 billion in the restoration of the Park, which now hosts over 40 million visitors a year.  

The Conservancy is one of the largest and most successful public private partnerships in New York City and is considered a major civic institution given its impact on the health and vibrancy of both the Park and the City.  The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. The Conservancy employs roughly 400 people and has an annual operating budget of $120 million.    

Position Summary 

The Operations Data Coordinator assists in maintaining and managing the Central Park Conservancy’s Enterprise ArcGIS deployment, OpenGov Enterprise Asset Management (EAM) system (formerly Cartegraph), and related data platforms. This role provides data and administrative support for various departments throughout the Conservancy, as well as supporting or improving legacy workflows and developing new, data-driven processes. Reporting directly to the Manager of Data Systems, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals and objectives.   

Duties and Responsibilities 

• Receive and manage incoming service requests from field staff and other agencies 

• Assist with training of GIS and other application users on best practices, functionality, and standard operating procedures 

• Write and maintain departmental standard operating procedures, memos, and correspondence 

• Support and integrate new functionalities, procedures, or business processes across various departments 

• Ensure database integrity by maintaining data accuracy and consistency; routinely check for errors, anomalies, and duplications 

• Maintain and troubleshoot internal web mapping and geospatial tools; publish and troubleshoot web services; develop and maintain custom Esri web applications such as Instant Apps, Dashboards, and Experience Builder.  

• Collaboratively develop, implement, and oversee field data collection projects using Field Maps or similar applications 

• Ensure quality of field data entry by periodically accompanying field staff during data collection 

• Generate and distribute routine maintenance summaries; ensure the functionality and efficiency of existing reports; assist with the development of new reports 

• Create and deliver map or data requests on an as-needed basis, using GIS and database tools 

• Proactively coordinate seasonal processes including but not limited to: tree work order creation, turf and tree pest data management and reporting, asset maintenance, and lifecycle data management 

• Create custom queries, automations, and dashboard displays as needed using ArcGIS Enterprise, within the EAM system, or other related data platforms 

• Provide software installation and upgrade support 

• Provide administrative support for senior managers and perform general office duties 

Additional Project-Based Work 

As directed, the Operations Data Coordinator will be responsible for project-based tasks or activities, either on a limited term basis or on an ongoing basis. This may include coordination of activities with other departments, tasks related to data, spreadsheets, or geospatial software. Other examples may include conducting research, providing summary memos, and managing aspects of the park’s asset management program. These and other duties will be assigned as they are identified by the team as well as operations leadership. 

Minimum Requirements 

• Bachelor’s Degree from an accredited college in a related field and 1+ year of experience with ArcMap, ArcGIS Pro, or QGIS 

• Strong data analysis skills 

• Effective oral and written communication skills 

• Experience with Microsoft Office Suite 

• Ability to work collaboratively with a wide range of field and management staff across multiple projects 

• An eagerness to define and solve problems, as well as the ability to learn on the job while meeting project deadlines 

• Valid driver’s license, or ability to attain within 90 days after hire strongly desired. Accommodations relating to this requirement may be made on a per-case basis 

Preferred Skills 

• Experience using or administering ArcGIS Portal or ArcGIS Online 

• Experience with mobile spatial data collection software such as Collector, Survey123, or Field Maps 

• Understanding of relational database and geodatabase structure and function; experience with database administration and cloud-based systems is desirable 

• Experience with, or a desire to learn, Python, R, SQL or a related language for data management and scripting purposes 

• Experience creating data visualization tools and/or dashboards 

• Experience in one of the following or another related field: urban forestry, turf management, park management, natural resource or environmental management, municipal asset management, or public policy 

• Knowledge of cartography principles and best practices 

How to Apply 

Follow the instructions on the Central Park Conservancy job board 

Attach a resume, cover letter, and a few examples of your work that you’d like to highlight.

Salary: $65,000 - $83,400 based on experience. 

Note: This is an in-person (not remote) position. 

Diversity, Equity & Inclusion 

The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all. 

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park. 

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves. 

Safety Requirements 

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and compliance with federal, state, and local safety regulations.  Employees are expected to obey safety rules and to exercise caution in all their work activities.  Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.).  If an employee discovers a potentially dangerous condition, he/she should alert other employees and notify his/her supervisor immediately. 

Disclaimer