Operations Associate

Who You Are:

Galaxy is seeking an Operations Associate to support the COO in driving the day-to-day operations of an exciting new initiative within Galaxy Digital. You will play a pivotal role in ensuring seamless coordination across our internal teams, our parent company Galaxy Digital, and our external partners. Our operations heavily focus on the software development to support and enhance our innovative product, requiring smooth collaboration among cross-functional teams including technology, product, client services, finance, compliance, legal, and marketing. This role is ideal for a highly organized, proactive problem-solver who thrives in a fast-paced environment, excels at multitasking, and is passionate about supporting high-performance teams in a dynamic setting.

What You’ll Do:

• Coordinate cross-functional initiatives across technology, product, client services, finance, compliance, legal, and marketing teams to align on priorities, timelines, and deliverables.
• Act as a liaison between our internal team, parent company Galaxy Digital, and external partners, facilitating communication, resolving operational bottlenecks, and ensuring alignment on shared goals.
• Monitor operational workflows, track key performance metrics, and prepare reports or dashboards to provide insights on efficiency, risks, and opportunities for improvement.Assist our COO with daily tasks, including meeting preparation, agenda setting, and action item follow-ups to ensure efficient executive operations.
• Identify and implement process improvements to streamline operations, reduce redundancies, and enhance cross-team collaboration in a dynamic environment.
• Handle ad-hoc projects, such as vendor management, resource allocation, and event coordination, to maintain momentum across all operational areas.
• Contribute to risk management by flagging potential issues early and assisting in the development of contingency plans.
• Foster a culture of operational excellence by organizing knowledge-sharing resources and feedback loops

What We’re Looking For:

• 5+ years of experience in operations or project management, preferably within technology-driven, financial services environments.
• Proven ability to support executive priorities and manage cross-functional teams effectively.
• Strong understanding of operations, including software development lifecycles and product management processes.
• Experience coordinating with multiple stakeholders, including internal teams, parent companies, and external partners.
• Exceptional organizational and time-management skills, with the ability to handle multiple priorities in a high-growth environment.
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and facilitate meetings.
• Bachelor’s degree in business, operations, or a related field.

Bonus Points: 

• Experience in a technology startup or product-focused company.
• Prior exposure to software development methodologies like Agile or Scrum.
• Strong data analysis skills, including experience with tools like Excel, Tableau, or Google Analytics for operational reporting.

What We Offer:

• Competitive base salary and discretionary bonus
• Fully remote team
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.