Lead operational risk management, oversee outsourcing, ensure compliance with DORA, manage operational resilience, and produce management reporting.
Role purpose
Lead Group second line oversight of operational risk, with primary depth in Malta entities, including outsourcing/SLA oversight, DORA, and operational resilience, ensuring practical controls and measurable remediation.
Key responsibilities
- Operational risk framework: Own/maintain op risk policy/standards, risk & control assessments (RCSAs or equivalent), KRIs, incident taxonomy, issues/action tracking.
- Outsourcing & third-party oversight: Oversee outsourcing register completeness, risk assessments, contract/SLA review standards, ongoing monitoring, and exit/contingency expectations.
- DORA & ICT risk oversight: Drive second line oversight for DORA-aligned governance (incident classification, testing expectations, ICT third-party risk oversight) and evidence readiness.
- Operational resilience: Support mapping of important services, scenario testing, lessons learned, and remediation tracking.
- Reporting & assurance: Produce management/Board-quality MI across incidents, KRIs, outsourcing performance, and resilience testing; support audits and regulator engagement.
Key deliverables
- Outsourcing/third-party MI + register assurance; incident & issues MI
- DORA/resilience oversight plan + evidence library; quarterly reporting cadence
- Control effectiveness insights and remediation follow-through
Requirements
Experience / skills
- Operational risk in regulated FS; strong outsourcing/TPRM experience; DORA/op resilience familiarity; excellent documentation discipline; constructive challenge.
Success measures
- Complete/accurate registers; consistent incident learning; measurable remediation closure; clear DORA/resilience evidence; improved control effectiveness.
Benefits
Competitive Salary
Annual Bonus
Private Medical
Top Skills
Dora
Operational Resilience
Outsourcing
Sla
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