Deluxe Entertainment Services Group Inc. is a global leader in digital media and entertainment services across film, video and online content from capture to consumption.

Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post production, distribution, asset and workflow management and new digital
solution-based technologies.

With operations in Los Angeles, New York and around the globe, the company employs nearly 7,000 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information visit www.bydeluxe.com.

We currently have an opening for an Operational Excellence Project Lead. The position is located in Burbank, CA.

Primary Responsibilities

• Train in-house employees on new platform (Sfera) and new feature releases 
• Train in-house employees on working with Sfera data to help manage their function
• Assist in the creation and management of employee performance KPIs
• Aid managers in creating and implementing Performance Improvement strategy
• Assist in the creation of processes for new work and help train in-house employees on how to carry out the workflows 
• Assist Operational Excellence Manager in rolling out new programs/processes, including overseeing documentation and training
• Assist staff in creativity skill and problem-solving skill development
• Apply concepts of Lean and Six Sigma to evaluate processes to maximize efficiency, lower cost and improve quality in subtitling operations
• Work with the Sfera Product Owner to capture process automation requirements.
• Solicit input from functional leads and production reps on process efficiency/effectiveness and assist teams in making improvements
• Identify and reduce waste work in localization processes
• Consult with client management and analyze quality data to ensure that processes and specifications align with client expectations
• Support the Programs team in change management in local office and as part of the global initiative
• Train in-house employees on best practices, and lean concepts
• Oversee global training processes for in-house employees

Qualifications

The ideal candidate will possess the following knowledge, experience, and skill-set:

• Bachelor’s degree in a related field 
• Background in Quality control or Process Analysis an asset
• Relevant training experience
• Knowledge in Lean, Six Sigma
• Strong English verbal/written communication skills are essential
• Highly collaborative and being a good team player
• Organized, priority-focused, dynamic, open-minded, independent, resourceful
• Capable of finding creative solutions and thinking outside the box
• Strong analytical skills as well as great attention to detail
• Ability to work under pressure of deadlines
• Excellent knowledge in Google Suite

If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!

We offer a competitive salary and great benefits, including 401(k) and tuition reimbursement. Please visit our website to view additional positions and for more information on our company: http://www.bydeluxe.com. NO PHONE CALLS OR DROP OFFS PLEASE. 

Deluxe’s policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.