Operation Support, Expansion Markets

Summary/objective:

The Operations Support, Expansion Markets position is responsible for supporting Expansion Markets in areas of Safety, 

Inventory Management, Asset Management, and Day-to-Day procedures including Capacity and Purchasing. They will 

maintain existing partnerships and aid our Partners in the development and adherence to 1-800-Pack-Rat, LLC’s SOPs. 

They should demonstrate experience in organization, attention to details, and act as a liaison to our Partners. 

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Maintain Partner relationships and strengthen R&M vendor relationships.

• Provide support to Partners and guidance regarding 1-800-Pack-Rat, LLC’s SOPs.

• Collect & submit daily & weekly Vacant Unit Reports including SiteLink and Asset Panda.

• Assist in onboarding & training of Partner drivers and office staff.

• Assist in coaching Partners with Safety-sensitive functions including Elogs, DVIRs and Dashcams.

• Monitor and assist with Ongoing Learning including Litmos.

• Monitor and assist PM compliance.

• Perform additional responsibilities as requested. Essential duties, responsibilities and activities may change at 

any time, with or without notice.

Competencies/skills

• Professional, pleasant disposition.

• Excellent verbal and written communication skills.

• Strong phone presence.

• Proven ability to succeed in a fast-paced environment.

• Ability to successfully meet or exceed targets/quotas.

• Strong organizational and time management skills.

• PC proficiency with experience using Microsoft Outlook, Word, and Excel.

• Great networking skills.

• Ability to maintain strong Partner relationships and establish industry partnerships.

• Exceptional interpersonal and communication skills.

Specialized knowledge and/or licenses 

• Working knowledge in SiteLink, Facility & Driver App, Google reviews, Transflo & Whip Around, Lytx, Asset 

Panda, Element & Xcelerate, and others as needed.

Required education and experience

• High school diploma required, bachelor’s degree in accounting, finance, or relevant degree is a plus.

• Previous experience as an Operations Manager preferred.

Benefits:

• Home every day.
• Competitive wages based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Paid time off and holidays.
• 401K with company match.

*This position is a base salary plus bonus potential* 

1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law