Operation Expert

• Support day-to-day logistics operations through data analysis and operational reporting, while continuously learning how data is used to drive operational decisions.

• Learn to build and improve analytical models related to workforce efficiency, hub performance, and site evaluation, with guidance from senior team members.

• Participate in developing, testing, and maintaining data tools or scripts that support operational workflows such as parcel sorting, routing, and productivity tracking.

• Collect, clean, and analyze logistics data (e.g., volume, on-time performance, labor hours) to identify trends, issues, and improvement opportunities.

• Actively collaborate with operations and management teams to understand business processes and gradually translate operational needs into data-driven solutions.

• Continuously improve understanding of logistics operations, data systems, and KPIs through hands-on work, feedback, and self-driven learning.

• Assist in preparing dashboards, reports, and presentations to clearly communicate operational insights and performance metrics.

• Bachelor’s or Master’s degree in Data Science, Computer Science, Logistics, Business Analytics, or a related field.
• 3–5 years of experience in the last-mile delivery or logistics industry, with prior experience leading or supervising operational teams.

• Comfortable working with data and willing to learn how to identify patterns, risks, and improvement opportunities.

• Interest in logistics or warehouse operations; prior exposure is a plus but not required.

• Ability to take feedback well, adapt quickly, and grow into more independent analytical responsibilities over time.

• Foundational programming skills in Python, R, or SQL; experience from coursework, projects, internships, or entry-level roles is acceptable.

• Must be bilingual in Mandarin and English

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K Matching
• Medical insurance, Dental and Vision Insurance, STD/LTD
• Salary: 60k - 85k