Provide remote customer support for travel planning: gather client information, research and organize accommodations and transportation, prepare itineraries and confirmations, maintain records and internal systems, coordinate follow-ups, and perform general administrative booking tasks to ensure accurate, complete trip details.
About the Role:
We are looking for a Remote Itinerary & Booking Assistant to support clients with organizing travel details and assisting with reservation preparation. This role focuses on customer service, itinerary coordination, and ensuring accurate trip information is gathered and maintained. The ideal candidate is organized, resourceful, and comfortable working independently in a virtual environment.
Responsibilities:
• Assist clients with preparing itinerary details for upcoming trips
• Support the booking process by gathering required information from clients
• Research accommodations, transportation options, and destination details
• Organize trip information, confirmations, and documentation
• Provide clear communication and customer service throughout the planning process
• Maintain accurate records and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure all client needs are addressed
• Monitor itinerary components to ensure accuracy and completeness
• Perform general administrative and travel support tasks
Qualifications:
• Strong organizational and multi-tasking skills
• Clear written and verbal communication abilities
• Ability to work remotely with consistent follow-through
• Comfort using online tools, systems, and digital research
• Customer service, administrative, or coordination experience preferred
• Detail-oriented and dependable in completing assigned tasks
Work Environment:
• Fully remote position
• Flexible scheduling
• Training and ongoing guidance provided
If you enjoy assisting clients, staying organized, and supporting the coordination of seamless itineraries, this role provides a structured environment to develop your skills in booking and travel preparation.
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
