Office Manager

• 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.

• 🎤 Interview process: Read more about our interview process.

• 🖥️ Team: People & Ops

• 💼 Manager:  Fraser Hopper

• 💰 Compensation: Please check our compensation calculator.

• 🦔 Read more about how we hire and how we think about Diversity & Inclusion.

We help developers build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, A/B testing, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 110,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth – 97% driven by word of mouth. 

We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth and with more than $10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

• We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.

• We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.

• Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

• Solve big problems - we haven't built our defining feature yet. We are all about acting fast and iterating.

We’re opening our first-ever space for startups to build, grow, and hang out - and we’re putting together a founding team to make it the ultimate place to work from in San Francisco.

You’ll be the one managing the space itself and bringing it to life: running the ops, creating a warm atmosphere, and being a go-to resource for startup founders. We’re also hiring a dedicated specialist to help with onboarding and community - so your focus is on making the place feel frictionless, energized, and genuinely useful for the people in it. If you’re hyper-organized, proactive, and bring great energy...this one’s got your name on it.

• Being the first friendly face people see, chatting with founders and making people feel looked after

• Running the space like a well-oiled (and softly scented) machine: vendors, supplies, utilities, etc all taken care of behind the scenes - basically making sure it feels clean and founder-friendly

• Helping with events, workshops, and product demos that keep the culture feeling dynamic

• Supporting two execs with ad hoc calendar wrangling and travel booking

• Jumping into projects that span beyond the four walls to support the global People & Ops Team, from sourcing merch to ad hoc candidate interviews

Ultimately, you’ll run the space, support the team, keep the vibe high, and fix whatever needs doing, all with tons of autonomy. Perfect for someone who’s equal parts organized and outgoing - plus happy wearing a few different hats. Sometimes literal hats. (We have merch.)

• Based in SF - this is an in-person role, ideally 4 days a week in the office near Mission Bay

• Naturally warm + social - a friendly front-of-house presence and someone founders will gravitate toward

• Ultra-autonomous - gets on with things without needing direction; notices and fixes problems proactively

• Comfortable juggling multiple things - from office ops to exec support to events

Nice to have

• Background in startups, EA roles, office management, events, or ops

• 💰 Generous, transparent compensation and employee-friendly equity in PostHog

• 🌴 Unlimited time off with a 25-day minimum (in 2021 the team on average took 32 days off)

• 🏥 Private medical insurance, including dental and vision (US and UK only)

• 👵 👴 Pension/401k contributions (4% matching)

• 🍼 Generous parental, bereavement and child loss leave

• 📕 Training budget and free books

• ☕ $200/month budget towards co-working or café working and $300/month for team socials

• 🧠 Spill mental health chat

• 🤝 $100/month budget to provide support to open-source projects

• 💸 We'll be your first investor

• 🛫 Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel with Project Wren