Provides office administration and onboarding/offboarding support, including phone and customer service, lead management, appointment scheduling, data entry, Excel list generation, invoicing, inventory, and opening and closing the office and warehouse. The role also supports Anaheim customers and may attend city events. Spanish bilingual proficiency is required.
Synergy Companies is looking for a new Office Administrator/ Onboarding and Offboarding representative to join our Anaheim Team. Being a part of the Synergy team allows you to help people in need in your community. You’ll have the daily opportunity to help change someone’s life by making their homes more comfortable, safer, and more energy efficient.
What You Should Know About Us
Synergy Companies makes a difference in the lives of tens of thousands of people every year by partnering with utility companies throughout the State of California. Each year, millions of dollars are set aside to help utility customers, like you and me, to receive energy-saving products and services in our homes and businesses; and Synergy Companies is privileged to be a trusted partner with the utilities that gets to deliver these No-Cost products and services directly to the customer.
Administrative Duties include:
- Answer incoming phone calls in a timely manner
- Outbound calling and lead management
- Delivering excellent customer service while answering customer questions/concerns
- Scheduling appointments for outreach specialists and technicians
- Data entry
- Excel list generation
- Willingness to attend city events showcasing Synergy and the products we offer
- Opening and closing office/ warehouse daily
- Working closely with Anaheim customers
- Invoicing / Inventory
- Onboarding / offboarding
Who we are looking for:
- Customer service
- Ability to work well with people
- Reliable and punctual
- Excellent Communication Skills
- Proficient computer skills (Microsoft Office/Google Docs)
- Motivated and passionate about helping others
- Bilingual in Spanish (Required)
Compensation and Benefits:
- Full time hourly pay
- Health and Dental Insurance (After 90 days)
- Holiday Pay (After 90 days)
- Paid Vacation after 1 year of employment
- 401K Plan with Matching after 1 year of employment
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