National Key Account Manager (d/f/m)

Job Description Summary

Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

The National Key Account Manager will be responsible for promoting the Sandoz endocrinology portfolio and services to customers across Switzerland by providing information and education that supports optimized patient outcomes and drives sustainable business growth. The role combines end-to-end sales and key account responsibility with the strategic development and implementation of customer-centric projects with hospitals and other priority institutions, building long-term partnerships and ensuring strong national execution.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Promotes the Sandoz endocrinology portfolio and services across Switzerland to physicians and relevant local and institutional stakeholders by providing the latest, relevant and authorized data, key messages and disease information to the right customers at the right time, supporting HCP decision-making, optimizing patient outcomes, and ensuring all activities are conducted in an ethical and compliant manner.

• Takes full accountability for the national sales territory, including customer segmentation, prioritization, call planning, territory analysis and execution against agreed sales objectives and KPIs.

• Maintains deep and current knowledge of endocrinology, the growth hormone market, patient pathways, competitor activities, customer needs and institutional dynamics, and focuses effort on the highest-value opportunities.

• Develops and executes strategic account plans for priority endocrinology centres, hospitals and networks across Switzerland, building strong, long-term partnerships with key stakeholders and creating mutual value. 

• Identifies, designs and leads strategic projects with hospitals and other priority institutions, translating customer needs and business opportunities into compliant, scalable solutions that support patient pathways and account development. 

• Coordinates hospital projects end to end, including stakeholder mapping, objective setting, internal alignment, implementation, follow-up, impact assessment and sharing of learnings across the organization. 

• Drives regular business and account reviews, identifies growth opportunities and risks, and translates national strategy into concrete customer and field activities with clear ownership and follow-through. 

• Gathers, analyses and shares customer, market and pathway insights to inform commercial strategy, forecast assumptions, resource allocation and future project priorities. 

• Builds effective networks with pediatric and adult endocrinologists, hospital stakeholders and other relevant healthcare professionals involved in the patient pathway, adapting engagement to regional and language-specific needs across Switzerland. 

• Leads and coordinates cross-functional collaboration with Medical, Marketing, Market Access, Sales, Patient Services and other relevant functions to ensure aligned, compliant and timely execution of account plans and hospital projects. 

• Ensures high-quality documentation of customer interactions, account plans, project progress and outcomes in the relevant systems, and actively shares best practices and insights with the wider team. 

• Manages the national territory and project portfolio with strong prioritization, balancing day-to-day sales execution with longer-term strategic account and hospital development. 

• Behaves ethically, complies with regulatory requirements and adheres to Sandoz values, behaviours and applicable policies in all customer interactions and projects. 

What you’ll bring to the role: 

Essential and Desirable Requirements: 

• Fluency in German; knowledge of French is preferred and English is an advantage. 

• 5+ years of experience in pharmaceutical distribution or sales. 

• Strong relationship-building skills and ability to develop sustainable professional networks. 

• Established network within the defined customer group, particularly pediatric endocrinology, is desirable. 

• Proven experience in the successful launch and management of biosimilars, preferably in pediatric endocrinology. 

• Strong strategic and analytical thinking skills with KPI-based performance management. 

• Entrepreneurial mindset with a clear focus on results and implementation. 

• High level of personal accountability, resilience and ability to prioritize effectively. 

• High integrity and consistent compliance orientation. 

• Willingness to travel extensively within Switzerland and possession of a valid Category B driver’s license. 

Why Sandoz? 

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health. 

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.  

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!  

Join us, help us make healthcare fairer and faster. 

Commitment to Diversity & Inclusion:  

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.  

Accessibility and accommodation  

Sandoz is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, please send an e-mail to [email protected]  and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 

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Skills Desired