Manage relationships with the largest national accounts to drive retention, upsell services/products, respond to RFPs and quotes, advise internal teams on client-driven product improvements, and ensure customer satisfaction and contract renewals.
Job Profile Summary:
Develops relationships with the largest and most complex clients to increase revenue.Major Duties and Responsibilities:
- Works with national accounts and other strategically important clients.
- Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses.
- Drives retention and growth among the most valuable customers by understanding their business needs and helping them succeed.
- Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs.
- Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal.
- Advises internal teams on product and service improvements/suggestions based on client feedback.
- Provides sales quotes and responds to requests for proposals.
- Comply with the requirements of the company’s Quality Management System.
Required Skills, Experience, and Education:
- Bachelor's degree
- 10+ years of related experience
- Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position.
Desired Skills, Experience, and Education:
- Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge
Physical Requirements:
- Remain in a stationary/seated position for an extended period.
- Regularly required to operate a computer, telephone, keyboard, and other office machinery.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- The ability to hear, understand, and distinguish speech and/or other sounds.
Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.
Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Pegasus Logistics Group Gardena, California, USA Office
1225 W 190th St, Gardena, California, United States, 90248
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