Manages national customer accounts to achieve sales, distribution, trade promotion, forecasting, profit, and in-store execution goals. Builds senior customer relationships, leads joint business planning, manages trade funds, develops customer presentations, negotiates agreements, and applies category management expertise. Collaborates cross-functionally on customer-driven initiatives and may manage account volumes of $10 million to $30 million.
WHO WE ARE
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
Job Summary
A National Account Manager is responsible for achieving the sales budget, new item distribution targets, trade promotion budget, forecasting targets, expense management, and MAPS objectives for assigned accounts. This includes all customer communication, trade funds management, forecasting and accountability for volume, profit and in-store conditions.
This position may have multiple customers/HQ selling contacts and they may call on a larger customer directly as the main point of contact. Sales volume can range from $10M to $30M.
- Manage and achieve sales controllables
- Exceed MAPS objectives as outlined in customer game plan
- Develop senior level customer relationships that drive joint business planning execution
- Being a leader within the company and collaborating cross functionally to create customer driven initiatives that achieve game plan goals
- Ability to prepare and present customer-facing presentations that drive Ghirardelli’s in-store execution
- Strong negotiation skills
- Demonstrate category management skillset that will drive customer partnerships and execution
Salary Range: $125,300 - $162,900
- BA/BS Degree or equivalent work experience
- Minimum of 5 years of direct selling experience
- This position may work out of a team sales office or home office
- Travel on average of 25% but up to 35%.
- Spends 60% of time at desk working at computer or phone.
- Spends 25% of time interacting with key customers for purpose of influencing business results.
- Spends 15% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities.
- Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)
- Rare to Occasional ability to lift and carry up to 50 pounds
- Ability to travel to various locations across the country or local travel to meetings
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.
Top Skills:
ExcelMS OfficeOutlookPowerPointRetail LinkScintilla
Insurance
Manages national customer accounts by coordinating setup, meetings, service expectations, renewals, collections, issue resolution, reporting, and additional sales opportunities. Communicates account requirements to field and operations teams, maintains customer relationships, supports contract renewals and pricing discussions, documents opportunities in Salesforce, and mentors new account managers. Requires managed care, risk, or third-party administrator experience, strong presentation and organizational skills, and knowledge of workers’ compensation, auto, liability, and disability management.
Top Skills:
ExcelMS OfficeSalesforceSharepoint
Hardware • Other • Software • Appliances • Industrial • Manufacturing
Own the Wesco national distributor relationship across North America, representing over $25M in annual revenue. Develop account plans, joint business strategies, forecasts, and growth initiatives; analyze sales, inventory, profitability, and market data; manage channel relationships; coordinate with marketing, product, finance, and sales teams; resolve customer issues; and support promotions, training, and business reviews. The role requires electrical distribution expertise, strong analytics and forecasting skills, revenue ownership, and up to 40% travel.
Top Skills:
Ai-Enabled Analytics ToolsBusiness Planning ToolsCrm SystemsForecasting ToolsSales Data Analytics Tools
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
