Assess, process, and clear complex residential mortgage loan applications per product, underwriting, and investor guidelines. Coordinate with borrowers, loan officers, title/settlement agents, and third parties; review credit, appraisals, income and verifications; prepare closing documentation; identify and escalate risk issues; ensure regulatory compliance.
Overview
Senior Processor with exceptional analytical ability to assess conventional, portfolio and government loan requests based on product, underwriting, and investor guidelines. Processes the most complex loans including renovation lending, and SONYMA Remodel NY. Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.
Primary Responsibilities- Reviews loan applications to assess qualification and restructures or recommends solutions.
- Responsible for clearing conditions on residential mortgage loan products per product and investor guidelines through AUS and/or manual underwriting
- Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience.
- Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
- Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
- Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines.
- Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, review title and homeowner’s insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and all applicable processing checklists.
- Strong analytical/mathematical background to evaluate changes to borrower’s current fee structure, allowable changes to those fees and the re-creation of the required regulatory documents.
- Reviews document and is trained to clear loan conditions based on underwriter requirements.
- Ensure adherence to all regulatory requirements and guidelines.
- Work closely with both Internal and External Customers such as grant providers, co-workers, borrowers, Loan Officers, municipalities, contractors, architects, HUD consultants, etc.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Complete other related duties as assigned.
- Associates Degree or 4 years equivalent work experience.
- 4+ years prior mortgage processing or underwriting experience.
- Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe.
- Proficient with all Retail Requirements, including all state specifics
- Ability to make sound decisions based on information provided.
- Knowledge of Product, Investor and Compliance Requirements.
- Versatility and flexibility working within an ever changing fast paced mortgage environment.
- Adapting to new policies and procedures to improve processes and workflow.
- Ability to function independently within time constraints.
- Excellent verbal and written communication skills.
- Highly organized with the ability to multitask.
- Strong attention to detail.
- Prioritization of daily workload.
- Ability to work in a team environment.
- Strong work ethic, reliable and dependable.
- Knowledgeable as to the various documents required for Renovation Lending (FHA 203k (streamline and standard) and FNMA Homestyle) as well as construction to Permanent Financing Options (1 close/2 close)
- Understands heightened Identify of Interest requirements on FHA Renovation Loans
- Familiar with Sonyma requirements on credit package
- Trained to clear certain conditions as allowed in M&T Policies and Procedures.
Similar Jobs
Enterprise Web • HR Tech • Information Technology • Software
Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.
Top Skills:
Ai-Powered ToolsCeligoCRMErpHubspotInformaticaMarketing AutomationNetSuiteSalesforceZapier
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Lead portfolio-level commercial strategy for Internal Medicine and Antivirals, prioritizing investments, advising senior leadership, and driving early commercial assessments, business development input, and AI-enabled decision frameworks to maximize portfolio value across development, launch, lifecycle, and external innovation.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Lead early commercial and portfolio strategy for Inflammation & Immunology pipeline assets. Develop long-range commercial plans, early product concepts, opportunity assessments, and decision materials. Partner cross-functionally with R&D, Medical Affairs, Access, Analytics, BD, and commercial teams. Use AI-enabled approaches to synthesize scientific, clinical, market, and competitive insights to inform portfolio priorities, investment decisions, and launch readiness.
Top Skills:
Ai-Enabled Tools
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering


