Meetings Technology Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Meetings Technology Consultant is a pivotal role focusing on the strategic and technical management of meeting technologies and attendee experience platforms to support global clients. This role demands a deep understanding of technology tools for effective meeting strategies and execution. The successful candidate will be passionate about implementing attendee experience tech platforms in meetings and events, providing consulting services to meet client needs, and continuously exploring innovative solutions.

What You’ll Do

• Strategy and Support: Develop and maintain comprehensive strategy for on-site meeting technologies and attendee experience solutions serving a global clientele.
• Platform Expertise: Serve as an expert on meeting platforms, advising on features, configurations, and best practices to meet client needs.
• Client Guidance: Guide stakeholders through the technology selection and implementation process, ensuring alignment with client objectives.
• Innovation and Optimization: Identify and implement new technologies and integrations to enhance event experiences for attendees. Recommend optimizations for platform configurations and integrations.
• Stakeholder Coordination: Work closely with internal teams and external partners to deliver seamless event technology solutions.
• Training and Documentation: Develop and deliver training programs for users, along with comprehensive documentation to support platform use.
• Project Management: Manage multiple projects, balancing competing priorities and deadlines effectively.
• Subject Matter Expertise: Act as a thought leader, contributing to internal strategies and supporting sales and marketing with expert insights.

What We’re Looking for

• Experience: 2-4 years in project or client management, preferably in the meetings, software, or high-tech industry. Experience in Life Sciences or Pharmaceuticals is a plus.
• Education: Bachelor’s degree in Business, IT, or related fields preferred.
• Technical Skills: Strong understanding of Cvent is required.  Virtual event and on-site event technology management is preferred. Expertise in MS Office and ability to quickly learn new platforms.
• Communication: Exceptional communication skills, with the ability to tailor messages for different audiences and manage client relationships effectively.
• Analytical Skills: Strong analytical capabilities, with experience in business or technical analysis. Ability to simplify complex concepts and translate technical information to non-technical stakeholders.
• Project Management: Proven project management skills, with a keen attention to detail and the ability to manage multiple projects simultaneously.
• Professionalism: Ability to work under pressure, maintain professionalism in fast-paced environments, and manage stakeholder expectations.
• Travel: Willingness to travel less than 10% of the time and work virtually.

This role is designed for a dynamic individual who is eager to drive innovation in meeting technologies, ensuring the delivery of impactful, client-centric solutions.

Location

The US national base salary range for this position is from 

The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!