Ready to be a Titan?
The Product Marketing Manager is an integral role on the Marketing Strategy team contributing to ServiceTitan's acquisition of new customers. The right individual for this role will help drive cross-functional, highly visible and critical initiatives. The individual has a well-rounded background - including product marketing, analytical rigor, and a mix of strategic and operational work. They will be considered a subject-matter expert representing buyers, crafting messaging and content speaking to their needs and equipping sales with the right knowledge and tools to win more deals. S/he will be able to quickly jump in and take day-to-day ownership of a segment to drive customer-focused initiatives.
We're looking for a highly motivated, creative product marketer who works cross-functionally to develop and execute go-to-market strategies that fuel ServiceTitans growth.
What you'll do:

• Own a bill of materials for a specific audience, responsible for the value proposition, messaging and product positioning.
• Create customer-centric marketing strategy, working cross functionally to plan and implement content.
• Collaborate with sales, customer success, marketing, competitive intelligence and product management to ensure well-coordinated and measurable efforts.
• Understand target buyer and customer personas, buying needs, and buyer's journey to inform the development of messaging and content strategy
• Create marketing plans for audience focus, including marketing campaigns and programs designed to drive awareness, demand and adoption of the products
• Develop, execute, track and refine marketing campaigns and programs; Integrate marketing efforts such webinars, emails, content marketing, web presence
• Partner with Enablement team to ensure customer facing teams - Onboarding, Success and Support are aware and trained on new product feature benefits and processes
• Work with the Sales Enablement function to create and execute on sales enablement plans that equip reps with the knowledge, content and tools they need to successfully engage with buyers and customers
• Drive additional marketing efforts in areas such as social and PR, when appropriate

What you'll need:

• Minimum 4-5 years of product marketing experience
• Motivated : a "self-starter" who likes to take initiative and run with complex projects.

• PMM Expert : You make it your mission to find creative ways to share your expertise across the business.
• Commitment to Results : consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Collaboration and Teamwork : works with others to deliver results, contributing to the team in a meaningful way and prioritizing group needs over individual needs.
• Decision Making : consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
• Critical Thinker : critically dissecting and distilling complex issues to formulate actionable strategic decisions and action plans.
• Data-Informed : able to dissect complex business issues, analyze large amounts of data (often from disparate sources), and draw business-specific conclusions and actionable implications.
• Distillation : able to disambiguate, structure, and simplify complex concepts and scenarios into "So What?" and "Now What?" insights to inform stakeholders.
• Influence : asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Open Communication : clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Highly accountable self-starter that is able to work with little direct supervision, and is comfortable with a quickly changing environment
• A desire to work in a high growth and results-oriented team environment
• B2B SaaS Experience preferred
• Bachelor's degree required, MBA preferred

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.