Service Titan is seeking an exceptional Marketing Automation Specialist, to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space.

As our Marketing Automation Specialist, you will:

• Aid with administrative functions including account, user, reports, and dashboards maintenance on Marketo, Funnel.io, Zapier, Bizible, Drift, and other critical Marketing tools
• Determine the needs by studying the Business, gathering information/requirements and evaluating the use cases to find the best-fit solutions
• Continuously making recommendations for future system upgrades
• Work independently with members of Corporate Marketing, Demand Generation, Product Marketing, Business Development, and Operations to evaluate and define fixes and development
• Manage and support data integration, data quality & integrity, error logs, and updates
• Manage form and smart campaign/program updates in Marketo
• Maintain all Systems training materials and user documentation
• Own the training of users and monitoring for new deployments
• Monitor project progress by tracking activity, problem points, and compliance, while publishing progress reports to all Business Owners
• Build and manage reports and dashboard where needed
• Monitor lead and opportunity attribution and troubleshoot when needed 
• Address all Marketing systems requests on an ad-hoc basis in a timely manner
• Keep up with current technical knowledge 

To be successful in this role, you'll need:

• BS/BA in Business Administration, Marketing, Computer Science, or related field, required
• 1+ years of Marketo experience or Marketing Automation tools with a good understanding of best practices and functionality
• 1+ years of Salesforce experience
• Able to gather business needs and make technical recommendations while also being able to communicate the business needs of stakeholders to technical teams. 
• 1-2 years of relevant experience in a similar role, required
• Deep understanding of marketing platforms and data management
• Proven ability to design and implement new processes and facilitate user adoption
• Daily Excel and G-Suite usage
• Understanding of fundamental logic (IFs, ANDs, and ORs)
• Excellent written and verbal communication and listening skills
• Ability to effectively prioritize and manage recurring or ongoing tasks and one-off projects
• Self-sufficient, forward and critical thinking, self-starting problem solver, and work with little direct supervision
• Marketing, Systems, Business Analytics or Operations experience in SaaS or Start-up environment, preferred

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

CCPA Notice for CA Residents applying to Jobs at ServiceTitan

Please review the CCPA Notice here: ServiceTitan CCPA California Privacy Notice

Life at ServiceTitan 

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