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ServiceTitan
The operating system for the trades.
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Enterprise Marketing Manager at ServiceTitan (Remote)

| Remote
Employer Provided Salary: $94,000-$134,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Employer Provided Salary: $94,000-$134,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Ready to be a Titan?
ServiceTitan is looking for an Enterprise Marketing Manager to join our demand-generation team. In this position, you'll be responsible for planning, organizing, and executing programs that attract new prospects and advance existing opportunities for the sales team. This is an important, visible role that supports our rapidly expanding enterprise business, and the right candidate will have an opportunity to make an immediate impact.
And in case you're not familiar with ServiceTitan yet, let's just say that this is one of those rare opportunities to join a fantastic company at just the right time. We're growing like crazy, and have an amazing team that loves working together and is excited about our mission to empower the hard-working men and women of the trades. If this job description excites you, too, we'd love to chat!
What you'll do:
In this role, you'll be working closely with our sales, demand-generation, product-marketing, and operations teams to develop and execute targeted, integrated campaigns for key accounts.
  • Help design account-based strategies (including email, web, social media, events, and paid media) to build interest in ServiceTitan, foster discussions with account teams, and create business opportunities
  • In partnership with sales and strategy leadership, identify top accounts, segments, and objectives to drive new business
  • Design and execute 1:1, 1:few, and broad-based marketing initiatives that help us reach pipeline and revenue goals
  • Use analytics and intent data to gather industry and account insights that can be turned into marketing and sales tactics
  • Communicate closely with our sales team to ensure goals and account plans remain on track, and to discuss upcoming account requirements and modifications
  • Track program results, measure success, and report progress to stakeholders across the business
  • Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes
  • Work with the marketing team to create content, web pages, and banners that appeal to our target audience

What you'll need:
  • 4+ years of experience in B2B software marketing, preferably in demand generation, customer marketing, or field marketing
  • Hands-on experience building and optimizing demand-generation or ABM campaigns
  • A strong understanding of how to use inbound marketing to engage and qualify accounts, and a firm grasp of the metrics used to measure performance
  • Knowledge of digital and offline marketing tactics and current trends
  • Familiarity with account-based marketing (ABM) concepts
  • A strong understanding of the B2B marketing and sales process
  • Experience using Salesforce, Marketo, 6sense, or equivalent tools is preferred
  • Superlative project-management skills with the ability to drive both planning and execution
  • Experience working with teams to build messaging, creative, and web pages
  • Exceptional analytical- and strategic-thinking skills

Who you are:
  • Learner. You're not satisfied with the ordinary way of doing things and are constantly looking for ways to improve. You're curious. You ask questions. In particular, you're perpetually trying to answer the question: Why?
  • Evangelist. You get excited by cool ideas and new ways of doing things. Even more, you love to share your enthusiasm with others and feel comfortable promoting your ideas to larger groups.
  • Unifier. Your work will intersect with the projects and goals of many teams. Navigating competing priorities doesn't freak you out. You love sussing out common goals between disparate teams and building consensus.
  • Organizer. Project plans. Gantt charts. You love detailing complex projects and anticipating roadblocks. You love checking things off your to-do lists. Even more, you appreciate a project put into action and executed well.
  • Storyteller. Details are key, but you don't get bogged down in them. You can connect strategy to execution. You're always looking at the larger picture and assessing how your projects fit into a broader vision.
  • Builder/Designer. You like to tinker and to put things together. Maybe you played with Legos as a kid? (Or still do?) You're not afraid of tossing away the instruction manual and writing your own. You view ambiguity and potential failure as a challenge, not an enemy.
  • Data lover. You love cozying up with a good spreadsheet once in a while. You have an aptitude for finding order and patterns in data chaos. You seek innovative and compelling ways to use data to measure your results.

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $94,000 - $134,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
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Where we are

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
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What are ServiceTitan Perks + Benefits

ServiceTitan Benefits Overview

We are committed to supporting our Titans through different stages of life.

Young and early in your career? You are going to love our 401(k) employer match, pet insurance, financial planner access, and that we pay 100% for your health, dental, and vision insurance.

Looking to grow your family? We got you covered with benefits ranging from adoption assistance up to $20,000, a 6-month smart bassinet rental, an allergy prevention program for babies, and paternal leave of 100% pay for up to 16 weeks (in addition to any disability or state paid family leave!).

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
ServiceTitan provides employees with a 401(k) matching plan. We match 6% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In addition to disability and state paid family leave, ServiceTitan offers 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Variable dependent on role.
Family Medical Leave
Adoption Assistance
We reimburse up to $20,000 for eligible adoption expenses and offer 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
ServiceTitan sponsors family oriented events multiple times per year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

An Insider's view of ServiceTitan

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

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