Who We Are: 

Omaze’s mission is to transform lives by leveraging the power of storytelling and technology. Our model democratizes traditional auction-giving by offering people everywhere the chance to have a once-in-a-lifetime experience for as little as a $10 donation. To continue raising money for hundreds of nonprofits around the world, we’re growing our team of smart, dedicated and passionate world changers! That’s where you come in.

Who We're Seeking:

Omaze is looking for a Director of Email Marketing to lead our email program through strategic and hands-on execution. The ideal candidate has a strong digital marketing background with extensive knowledge of customer segmentation, engagement, loyalty and winback.

Key Responsibilities: 

• Manage our ongoing email program, continuously driving improvements by putting in place comprehensive, measurable testing plans and strategies
• Lead the process of building out segmentation and lifecycle marketing and provide thought leadership on how best to communicate to our donors
• Develop and continually refine the email marketing strategy to increase revenue, drive customer engagement, reduce churn, and win back lapsed customers
• Partner with our internal data science team to drive forward reporting, analysis and subsequent strategies for acquisition of emails, retention and win-back
• Partner with data science, product management, engineering and creative teams to improve segmentation capabilities
• Manage growth and health of our donor database
• Mentor and manage existing team
• Conduct frequent analysis of competitor programs and email best practices.

Our Ideal Candidate:

• You have 5-7 years of experience in B2C marketing, ideally with a company that’s gone through a high-growth period
• You are customer-centric in your approach and thinking and know how to use creative to connect with customers at an emotional level
• You are a strong communicator with excellent written, verbal, and presentation skills
• You have strong analytical skills, and are able to translate data into actionable insights
• Strong knowledge of Bronto and/or prior experience working for a marketplace business is a plus
• You are an experienced manager who cares deeply for the personal and professional development of the people on their team
• You thrive in a fast-paced and dynamic environment
• You take your work seriously but not yourself