Ad Review Specialist
We’re looking for a Ad Review Specialist to join Team Snapchat! Working closely with the Customer Operations team, you’ll ensure quality review and approval of Snap Ad submissions. Working from our Los Angeles, CA headquarters, you’ll collaborate with the Snap Ads team to help create a seamless approval process for Snapchatters submitting ads.
What you’ll do:
Review all Snap Ad submissions and approve or reject each ad based on our creative policies and technical requirements
Manage the approval tool queue and prioritize all Snap Ad reviews within the identified team SLAs
Escalate questionable ads and creative trends to leadership
Collaborate with the Inside Sales team to create a consistent review experience for our Snapchat partners
Work with the Customer Operations team to troubleshoot approval tool errors and identify workflow best practices
Minimum qualifications:
Bachelor’s degree from a 4-year accredited college or university
2+ years of professional work experience, preferably in ad review, ad operations, or customer support
Preferred qualifications:
Knowledge of a second language is a plus, but not required
Effective communicator and cross-team collaborator
A team player that thrives in a dynamic, fast paced environment
Flexibility to work shifts which may include early mornings, late evenings, and weekends
Ability to prioritize tasks and work independently
An understanding of what makes for good customer experiences
A passion for Snapchat and creativity!