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Hilton Grand Vacations

Marketing Representative Front Desk

Posted 6 Days Ago
Be an Early Applicant
In-Office
South Lake Tahoe, CA
17-17 Hourly
Junior
In-Office
South Lake Tahoe, CA
17-17 Hourly
Junior
Promotes and books vacation ownership presentations, previews, and mini-vacation packages for resort guests and owners. Provides concierge assistance, recommends local attractions and dining, distributes promotional materials, delivers excellent customer service, and supports marketing program implementation and tracking. Requires sales, marketing, concierge, or customer service experience, computer proficiency, schedule flexibility, and strong English communication skills.
The summary above was generated by AI

HGV, a leader in Vacation Ownership, is seeking outgoing and motivated Marketing & Concierge Professionals to join our beautiful Lake Tahoe Resort. As the first point of contact for our owners and guests, you'll create memorable experiences, build meaningful connections, and deliver exceptional hospitality in a fun, fast-paced environment.

 

If you enjoy meeting new people, providing great service, and are driven to succeed, we invite you to apply and grow your career with us.

 

Why You'll Love Working with Us:

  • The range of the role is $16.90 per hour, plus commission & bonuses governed by a compensation plan.​

  • Medical, Dental, and Vision insurance from Day One

  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program

  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe

  • Generous Paid Time Off Program

  • Paid Sick Days

  • Team Member Recognition and numerous learning and advancement opportunities

  • Industry-leading training, top notch technology and continuous support.

  • and more!

Responsibilities

What You’ll Be Doing:

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
  • Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs.
Qualifications

What You’ll Bring:

  • Minimum 1-year proven sales, sales related marketing, concierge, customer service or optional tour and activity sales experience.
  • Intermediate computer proficiency with the ability to learn.
  • Able to work a flexible schedule to include evenings, weekends, and holidays.
  • High School diploma or equivalent.
  • Fluency in English (speak, read and write).
     

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 6 months or more previous experience working in the timeshare industry.
  • Thorough understanding of the area with ability to explain activities, restaurants, and destinations.
     

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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