Marketing Operations and Analytics Manager

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.

Most developer-first companies are allergic to marketing. That's the challenge. It also means that when marketing works at LiveKit, it has to be precise — because the audience will see right through anything that isn't. You'll be the person who makes that precision possible. Not by running campaigns, but by building the operational infrastructure that makes campaigns worth running: the tracking, the tooling, the data, the processes that keep everything honest.

There is no mature stack to inherit here. There's a fast-moving marketing team, a lot of ambition, and not enough operational scaffolding yet. If that sounds like an exciting problem, keep reading.

You'll thrive as a Marketing Operations Manager if you:

• are obsessed with making the best product for our customers

• are known as the go-to person for tackling tough problems

• work hard and can build and ship fast

• are focused on polish, detail and quality

• are a fast learner, frequently picking up new tips, tricks, and skills

The best way to impress us is with thoughtful ways you'd implement LiveKit, and potentially tinkering with it 😊

• Own and evolve the marketing technology stack — automation platforms, CRM integrations, analytics infrastructure — from the ground up

• Build attribution models and closed-loop reporting so the team can answer "what's actually working" with confidence

• Partner with growth, demand gen, and product teams to operationalize campaigns: lead routing, scoring, lifecycle automation, and nurture flows

• Maintain data quality across the funnel — audit, clean, and structure the data that marketing decisions run on

• Create dashboards and reporting cadences that give marketing leadership clear, trustworthy visibility into pipeline and performance

• Support new marketing programs with operational infrastructure from day one, so the team can move fast without breaking things

• You've owned a marketing automation platform end-to-end (HubSpot, Marketo, or equivalent) — setup, maintenance, integrations, the works

• You have a strong analytical mindset and aren't afraid of messy data — you've diagnosed broken attribution models and fixed them

• You've worked in a fast-moving B2B SaaS environment and know how to prioritize when everything feels urgent

• You can work cross-functionally with growth, product, and sales without needing a detailed brief to get started

• You're a builder — you don't wait for someone to hand you a playbook; you write it

• Experience at a developer tools company or in a product-led growth (PLG) motion

• Comfort with SQL or experience working alongside data teams (dbt, Snowflake, Segment, etc.)

• Familiarity with marketing attribution frameworks beyond last-touch

• You once rebuilt the lead scoring model at 10pm because the old one was wrong — and you were right

• An opportunity to build something truly impactful to the world

• Contribute to open source alongside world-class engineers

• Competitive salary and equity package

• Health, dental, and vision benefits

• Flexible vacation policy