Managing Director, Technology

The Managing Director, Technology is a senior technology leader responsible for day-to-day leadership of the firm’s core technology functions. This role provides both strategic leadership and operational governance to ensure the firm’s technology environment is stable, secure, scalable, and aligned with business priorities. 

As a key member of the Digital & Technology leadership team, the Managing Director partners closely with the Chief Digital & Technology Officer to execute the firm’s technology strategy, modernize foundational platforms, and deliver high-quality, reliable technology services to attorneys and members of the Global Operations team (“GO” team). Over time, the role will also assume additional functions such as organizational change management and project management, as those capabilities gets formally established. 

What You Will Do: 

• Provide strategic and operational leadership for core technology domains. 

• Establish and maintain technology standards, policies, and operating models that promote reliability, security, scalability, and a consistent user experience across the firm. 

• Ensure the firm’s technology platforms and services effectively support legal, business, and administrative operations. 

• Serve as a trusted advisor to the Chief Digital & Technology Officer, contributing to strategic planning, prioritization, and executive decision-making. 

• Translate enterprise technology strategy into actionable roadmaps, operating plans, and measurable outcomes. 

• Lead technology change management for major technology initiatives, including stakeholder engagement, communications, training, adoption planning, and post-implementation reinforcement to drive successful, sustained outcomes. 

• Partner with firm leadership, business stakeholders, and peer technology leaders to align technology investments with firm objectives. 

• Provide administrative oversight, leadership, and performance management for managing directors, directors, managers, and teams within scope. 

• Foster a high-performing, accountable, and collaborative culture across technology teams. 

• Support talent development, succession planning, and organizational design to ensure long-term capability and resilience. 

• Oversee the delivery and performance of technology services, ensuring service levels, reliability, and user expectations are consistently met. 

• Identify and manage operational risks related to infrastructure, network stability, endpoint environments, and security in coordination with relevant stakeholders. 

• Lead vendor strategy and oversight within scope, including contract management, performance monitoring, and cost optimization. 

• Assume administrative and strategic oversight of organizational change management and project management functions as these roles and capabilities are established. 

• Ensure effective coordination between technology delivery, change enablement, and project execution to support complex initiatives and firm-wide transformation efforts. 

Who You Are: 

• Experience managing a team of 100+ IT professionals, 10,000+ endpoints. 

• Experience scaling infrastructure, network services, desktop engineering, and user experience 

• Bachelor’s degree in Information Technology, Computer Science, or a related field required; advanced degree preferred. 

• Significant progressive experience in technology leadership roles, with responsibility for enterprise-scale technology environments. 

• Experience within a law firm or professional services organization strongly preferred. 

• Proven senior-level leadership experience overseeing enterprise technology functions in a matrixed, professional services environment with a global footprint. 

• Strong understanding of infrastructure, networking, endpoint technologies, and user experience considerations in large, distributed organizations. 

• Demonstrated ability to operate effectively at both strategic and operational levels. 

• Excellent executive communication skills, with the ability to influence, advise, and partner with senior leaders. 

• Strong people leadership skills, including experience leading leaders and managing through organizational change. 

• Sound judgment, operational discipline, and a pragmatic approach to balancing innovation with stability and risk management. 

• Occasional travel 

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