Manager, Strategic Operations

As the Manager, Strategic Operations, you will play a critical role in driving high-impact projects across our operations organization. You’ll bring a strong analytical mindset, operational curiosity, and a bias for action to evaluate complex problems, build scalable solutions, and ensure seamless execution across logistics, fulfillment, and global expansion efforts.

What You’ll Do:

• Partner with cross-functional teams to analyze, scope, and execute strategic projects across inbound logistics, distribution, fulfillment, shipping, and returns
• Conduct detailed cost-benefit analyses and scenario modeling for initiatives including shipping optimization, distribution center expansion, re-fulfillment programs, and international growth
• Support ambiguous or early-stage projects by driving discovery, documenting business requirements, identifying risks, and defining clear project timelines and goals
• Proactively remove roadblocks and drive execution to ensure key initiatives are delivered on time and with impact
• Prepare and deliver compelling, data-driven presentations and updates for senior leadership
• Facilitate effective cross-functional collaboration by leading meetings, aligning stakeholders, and ensuring clarity across all levels of the organization
• Bring energy, initiative, and a growth mindset to a fast-paced, constantly evolving environment

What You Have:

• 5+ years of experience in operations, strategy, consulting, or a related field
• Strong analytical and project management skills; proficiency in Excel/Google Sheets (SQL or BI tools a plus)
  Experience leading cross-functional initiatives and driving execution from ideation through delivery
• Excellent written and verbal communication skills, including experience presenting to leadership
• Background in e-commerce or high-growth environments preferred

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $90,000 and $115,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  
• Annual bonus: This position is eligible to participate in the FIGS annual bonus program

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.