Leads strategic account management for Walmart Business B2B Marketplace, developing account strategies, strengthening stakeholder relationships, and driving customer satisfaction, revenue growth, and measurable business results. Responsibilities include account planning, forecasting, data and metric analysis, negotiation, sales proposals, customer onboarding, cross-functional collaboration, and translating business requirements into actionable projects while maintaining ethical and compliance standards.
Position Summary...What you'll do...Role summary:
The (USA) Manager, Strategic Account Management, leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with key stakeholders, aligning business objectives with customer needs, driving accountability, and identifying opportunities for continuous growth. The position requires expertise in data analysis, negotiation, and strategic planning to identify opportunities and deliver measurable results while ensuring compliance with company policies and ethical standards.
This specific role will support Walmart Business B2B Marketplace and all relevant assortment categories.
About the team: The B2B Marketplace team maintains a comprehensive and high-quality product assortment for business customers on Walmart’s Business site and app. Collaborating closely with Walmart Marketplace teams, the group leverages seller catalogs, inventory access, and pricing strategies to enhance the B2B customer value proposition. This team drives incremental revenue growth for marketplace sellers by aligning product assortment with business needs. The role engages in strategic account planning, stakeholder relationship management, and data-driven decision-making to support business objectives and deliver measurable results in a dynamic marketplace environment.
What you'll do: ·Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives. ·Lead account planning and forecasting activities, utilizing data models and business metrics to inform decision-making. ·Analyze business metrics and data models to identify improvement opportunities and inform decision-making processes. ·Translate business requirements into actionable projects, ensuring alignment with overall strategy and measurable results. ·Drive sales proposals, presentations, and onboarding processes to optimize customer experiences and revenue growth. ·Foster collaboration across teams to deliver value-driven solutions and promote continuous learning and adaptability. ·Ensure compliance with ethical standards and promote a culture of accountability and integrity.
What you'll bring: ·Proven experience in strategic account management with strong stakeholder engagement and relationship management skills. ·Expertise in business planning, account planning, and negotiation to drive mutually beneficial outcomes. ·Ability to analyze business metrics and data models to inform decision-making and identify improvement opportunities. ·Ability to build and maintain productive partnerships while addressing complex business challenges with innovative solutions. ·Strong proficiency in AI, data modeling, business metrics interpretation, and developing actionable insights for decision-making. ·Strong communication skills to lead negotiation effectively across functions, influence business strategy. and deliver value-driven outcomes. ·Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous improvement. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...
About the team: The B2B Marketplace team maintains a comprehensive and high-quality product assortment for business customers on Walmart’s Business site and app. Collaborating closely with Walmart Marketplace teams, the group leverages seller catalogs, inventory access, and pricing strategies to enhance the B2B customer value proposition. This team drives incremental revenue growth for marketplace sellers by aligning product assortment with business needs. The role engages in strategic account planning, stakeholder relationship management, and data-driven decision-making to support business objectives and deliver measurable results in a dynamic marketplace environment.
What you'll do: ·Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives. ·Lead account planning and forecasting activities, utilizing data models and business metrics to inform decision-making. ·Analyze business metrics and data models to identify improvement opportunities and inform decision-making processes. ·Translate business requirements into actionable projects, ensuring alignment with overall strategy and measurable results. ·Drive sales proposals, presentations, and onboarding processes to optimize customer experiences and revenue growth. ·Foster collaboration across teams to deliver value-driven solutions and promote continuous learning and adaptability. ·Ensure compliance with ethical standards and promote a culture of accountability and integrity.
What you'll bring: ·Proven experience in strategic account management with strong stakeholder engagement and relationship management skills. ·Expertise in business planning, account planning, and negotiation to drive mutually beneficial outcomes. ·Ability to analyze business metrics and data models to inform decision-making and identify improvement opportunities. ·Ability to build and maintain productive partnerships while addressing complex business challenges with innovative solutions. ·Strong proficiency in AI, data modeling, business metrics interpretation, and developing actionable insights for decision-making. ·Strong communication skills to lead negotiation effectively across functions, influence business strategy. and deliver value-driven outcomes. ·Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous improvement. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location...809 11th Ave, Sunnyvale, CA 94089-4731, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Similar Jobs
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