Manager - Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.
A Brief Overview
Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.

What you will do

• Coaches scrum masters and product owners on agile principles, values, and best practices for project/product management.

• Develops the budgets and resource planning strategy with consideration for team velocity, historical data, and limitations.

• Determines the amount of work that can be completed within proposed projects timelines.

• Ensures that risk assessments include risks identification, mitigation strategies, and contingency plans for scrum projects.

• Establishes scrum processes and procedures for backlog management, prioritization techniques, and user story refinement.

• Forecasts team capacity and delivery potential for future projects to set realistic expectations for product releases.

• Helps establish and implement a common language and framework for team collaboration.

• Improves team capacity and investigates potential bottlenecks to determine how to proactively address issues before they arise.

• Integrates the concepts of adaptability, transparency, and customer collaboration into department processes to promote a culture of continuous learning and experimentation.

Required Qualifications

• 5-7 years work experience

• Adept at problem solving and decision making skills 

• Adept at collaboration and teamwork 

• Adept at growth mindset (agility and developing yourself and others) skills 

• Adept at execution and delivery (planning, delivering, and supporting) skills 

Preferred Qualifications

•  Certified ScrumMaster (CSM) preferred.   

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.