Manager, OOH

Business Overview 

We are Rapport, an Out of Home - OOH - media agency and we're known for the strength of our relationships. Rewarding Connections is at the heart of everything we do. It's all about collaborative and successful partnerships and a passion to deliver valuable results. As OOH becomes more engaging, interactive, and content-driven, we're here to guide advertisers and agencies through the evolving media landscape. Please visit Rapport’s website for more information. Rapport is a member of the constellation of companies within Mediabrands and is wholly owned by Interpublic (NYSE:IPG). https://rapportww.com/us/    

Position Summary

The Manager will help manage, plan, and implement team approved Out of Home client strategies for assigned clients. The ideal candidate will work with Associate Directors and Directors to manage the process and ensure effective client service. The role involves managing a team and overseeing a portfolio of clients, as well as working with internal teams, agency partners, and vendors to identify and create efficiencies for effective client workflows.

Key Responsibilities

· Have an expert knowledge of OOH US landscape and emerging channel trends to deliver on ambiguous tasks

· Maintain strong client relationships through effective client service, proactive problem solving, and the successful execution of all facets of account management with clients, agencies, and media owners

· Identify and implement ways to streamline current processes and increase efficiencies

· Exhibit knowledge of assigned clients’ situations and objectives and prepare marketing proposals and budgets that will meet objectives

· Oversee all planning and implementation of outdoor campaigns from initial brief through to post campaign analysis, ensuring team deadlines are met

· Retain and grow existing client budgets and develop new business from existing accounts

· Train and develop Junior Account Executives, Account Executives, and Senior Account Executives’ industry knowledge and create attainable goals to foster internal growth based on individual performance

· Take a leadership role within own development and career progression, proactively seeking opportunities for growth

· Demonstrate aptitude for navigating difficult managerial situations

· Consult and work with Rapport’s partners on developing new features to their programs to alleviate future agency workload

· Be proactive in participating in cross-team initiatives/agency projects to aid agency long-term growth

· Present market updates and insights to AMDs and Directors

· Responsible for direct reports’ adherence and education of new products and internal tools

· Help create and maintain positive work culture

Required Skills & Experience

· Proven ability to maintain and grow client relationships through the delivery of superior account services

· Previous experience in client-facing role and account management

· Thorough external and internal presentation skills

· Ability to juggle multiple priorities in a fast-paced environment while managing tight deadlines and managing teammates’ deadlines

Desired Skills & Experience

· 5+ years’ experience within either a full-service media or OOH agency

· Strong organizational and analytical skills

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. 

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email [email protected].