Drives expansion and cross-selling of B2B payment solutions across strategic existing customers. Builds relationships with procurement, finance, and treasury stakeholders; identifies opportunities; leads sales strategies, negotiations, and pipeline management; and partners with internal SMEs to design and implement payment programs. Oversees supplier management and discusses ERP, procurement, and procure-to-pay integrations with clients.
The Manager, B2B Growth Enablement will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
Candidates must reside in the US.
ResponsibilitiesOverall responsibilities:
- Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
- Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
- Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
- Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
- Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
- The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
- The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
- The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization’s ERP systems as well as conducting full P2P work stream discussions.
- The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
Qualifications
Qualifications:
- Strong track record of identifying and closing complex B2B deals with proven results
- Effective communication skills taking a consultative approach to service, sell, entrench and drive success
- Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
- Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
- Strong interpersonal skills to identify and share best practices
- Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
- Strong financial and analytical skills
- Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
- Proven as tenacious, focused and results-oriented
- Must be able to work in a virtual environment
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
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