Lead the design and implementation of scalable and fault-tolerant infrastructure on AWS and Kubernetes, mentor engineers, and drive operational excellence.
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Lead Software Engineer - SRE with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
You’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.
Responsibilities
- Lead the design and implementation of scalable, fault-tolerant, and self-healing infrastructure and services across AWS and Kubernetes.
- Collaborate with Product, Engineering, and Infrastructure teams to align SRE initiatives with business priorities and platform needs.
- Define and drive adoption of SLIs, SLOs, and SLAs to ensure consistent performance and high reliability across the platform.
- Own and evolve observability strategies using Prometheus, OpenTelemetry, Grafana, and related tooling.
- Design and maintain infrastructure as code (Terraform) and drive GitOps best practices.
- Oversee major incident response and on-call practices, including incident reviews and long-term remediation planning.
- Mentor and support the growth of SRE and platform engineers, fostering a culture of engineering rigor and operational excellence.
- Contribute to the long-term reliability roadmap and architecture of high-throughput, real-time systems in healthcare operations.
- Drive process improvements in CI/CD, service ownership, chaos engineering, disaster recovery, and secure deployment.
What You Bring
- 5+ years of experience in Site Reliability Engineering, Cloud Infrastructure, or Platform Engineering.
- 5+ years of software engineering experience building production-grade systems (Java, Python, Go, or similar).
- Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare environments.
- Deep expertise in cloud platforms (especially AWS), Kubernetes, and distributed system architecture.
- Hands-on experience with monitoring, logging, and observability tools (Prometheus, OpenTelemetry, Datadog, etc.).
- Extensive knowledge of CI/CD automation, GitOps workflows, and infrastructure-as-code (Terraform, Helm, ArgoCD).
- A track record of leading major incident response and running postmortems with a blameless, learning-focused approach.
- Strong understanding of networking, access control, and security within regulated environments (HIPAA, SOC 2).
- A leadership mindset—able to drive cross-functional alignment, lead initiatives, and mentor a high-performance SRE team.
Why You'll Love It Here
- Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.
- Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.
- Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.
- Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.
- Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges.
Ready to Build the Future of Healthcare?
Apply now and help scale the platform that care operations run on. 🚀
Top Skills
AWS
Go
Grafana
Java
Kubernetes
Opentelemetry
Prometheus
Python
Terraform
Similar Jobs
.png)
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
The Territory Manager will drive business growth in the beef market by executing sales strategies, building customer relationships, and managing territory effectively while ensuring customer satisfaction.
Information Technology • Internet of Things
As a Pre Sales Solution Architect, you will showcase IP Fabric's value through tailored demos and work cross-functionally with sales and engineering to ensure successful client integration and satisfaction.
Top Skills:
Ci/CdGitJSONNetboxNornirPythonRest ApisServicenowYaml
Cloud
As a Senior Solutions Engineer at Okta, you will consult on IAM solutions, lead product demonstrations, and engage with customers to address their technical needs while achieving sales goals.
Top Skills:
AWSAzureC#GCPHTMLJavaJavaScriptNode.jsOauth 2.0OidcPHPPythonRest ApisRubySAMLVercel
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
