The Lead Product Designer at Lyra Health is responsible for crafting user solutions throughout the mental health care journey. This includes designing multi-platform experiences, conducting research, evaluating design opportunities, and collaborating with cross-functional teams to optimize user engagement and business outcomes.
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role:
Lyra Health is looking for an exceptional Lead Product Designer to help craft solutions across the highest impact moments in a member’s mental health journey to search for care. As a product designer at Lyra, you’ll drive initiatives to successful outcomes for users and the business by approaching problems holistically with speed and simplicity to elegantly solve multi-faceted, complex problems that help members get started with Lyra.
This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from registration to booking with a provider. As a member of this team, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to introduce and unlock access to mental health care for millions of users worldwide.
This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.
Responsibilities
- Own the end-to-end user journey from ideation to final production on the Client Enrollment team
- Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual designs
- Design experiences across all of our platforms: iOS, Android, Web
- Participate in design critiques and present work regularly in stakeholder feedback meetings
- Evaluate design opportunities through business goals, UX research, competitive audits and data insights
- Intuitively know when to expedite initiatives vs when to spend the extra time to deliver the largest impact
- Leverage intuition and experimentation when the full design process can’t be run
- Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
- Present to Lyra’s leadership with confidence while moving quickly with a rapid experimentation mentality
- Partner with engineers as they build and ship solutions
- Balance member and business goals
- Contribute to Lyra’s holistic design system
Qualifications
- 8+ years of experience working in UX, UI, HCI related field with experience working on mobile
- Proven track record of working within a product team to ship successful products to users
- Experience implementing design systems across a range of platforms in an iterative software development environment
- Highly proficient with design tools (Figma, Principle, etc)
- Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects
- Mastery of design craft
- Excellent verbal and written communication skills
- Ability to work well on a highly collaborative and cross-functional team
- Ability to thrive in a fast-paced, dynamic startup environment
- Motivated by partnering with leadership and comfortable with rapid changes in direction to determine the most optimal path forward
- Portfolio of UX-focused work samples for web and mobile applications
- Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience
Diversity & Inclusion at Lyra
- Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
- People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
- Learn more at: DEIB
Protect yourself from recruitment fraud
Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
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