Knowledge Management Lead

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

The CRO Enablement group seeks a Knowledge Management Lead to define and scale knowledge delivery for global revenue teams. 

You'll design and implement frameworks, governance models, and AI-powered systems, enabling Sales to access consistent, reliable, and actionable information. 

This strategic individual contributor role focuses on building infrastructure that connects people, data, and expertise across the CRO organization, ideal for someone who thrives on designing systems and enabling scale.

• 5+ years of experience in knowledge management, information architecture, or revenue enablement, supporting sales teams.
• Proven expertise in developing and scaling knowledge management frameworks.
• Hands-on experience with AI-driven knowledge platforms — such as chatbots or intelligent searches.
• Demonstrated ability to lead cross-functional projects independently, managing multiple stakeholders in a fast-paced, global environment.
• Excellent communication and documentation skills.
• Experience in SaaS environments preferred.