Jamf & Modern Device Management Administrator

Jamf & MDM Administration 

• Administer and maintain Jamf Pro or Jamf Cloud for macOS, iOS, and iPadOS device management across the enterprise 

• Provides white glove support onsite to the client (5 days a week)

• Manage device enrollment workflows including Automated Device Enrollment (ADE) via Apple Business Manager (ABM) 

• Create and maintain configuration profiles, compliance policies, and smart/static groups in Jamf 

• Package and deploy macOS applications using Jamf policies and Self Service catalog 

• Monitor policy deployment success, client health, and inventory accuracy within the Jamf console 

• Support patch management processes to maintain software currency and security compliance across Apple devices 

Engineering & Operations 

• Assist in the design and implementation of endpoint management improvements and modernization initiatives 

• Write and maintain Bash or Python scripts to automate routine endpoint administration tasks 

• Support integration of Jamf with cloud identity providers including Entra ID (Azure AD) or Okta 

• Work with security teams to implement and maintain macOS hardening baselines and endpoint protection tools 

• Troubleshoot complex macOS, iOS, and Jamf-related issues, serving as a Tier 2/3 escalation resource 

Support & Collaboration 

• Provide Tier 2 and Tier 3 support for Apple device issues escalated from the help desk 

• Document configurations, procedures, and known issues to build and maintain team knowledge base 

• Collaborate with infrastructure, security, and identity teams on cross-functional endpoint initiatives 

• Support device lifecycle management from provisioning through retirement including asset tracking 

• Assist with onboarding new Apple hardware including imaging, enrollment, and user setup 

• 3+ years of hands-on experience managing Apple macOS and/or iOS devices in a corporate or enterprise environment 

• 2+ years of direct Jamf Pro administration experience including policies, profiles, smart groups, and patch management 

• Working knowledge of Apple Business Manager (ABM) and Automated Device Enrollment (ADE) 

• Basic to intermediate scripting ability in Bash and/or Python for endpoint automation 

• Familiarity with macOS system architecture, file system, and command-line troubleshooting 

• Understanding of MDM concepts including configuration profiles, compliance policies, and device enrollment methods 

• Experience working in a ticketing/ITSM environment such as ServiceNow or Jira 

Preferred Qualifications 

• Jamf Certified Tech (JAMF CCT) certification or actively working toward it 

• Experience with Jamf Connect for cloud identity-based authentication on macOS 

• Exposure to Microsoft Intune or co-managed (Mac + Windows) endpoint environments 

• Familiarity with endpoint security tools such as CrowdStrike Falcon or Microsoft Defender on macOS 

• Experience with Apple zero-touch provisioning via PreStage enrollments 

• Exposure to cloud identity platforms including Entra ID (Azure AD) or Okta 

• Be willing to be onsite 5 days a week in Los Angeles, CA
• Have 3+ years of experience

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

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