Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
- Staff Augmentation
- Lifecycle IT solutions
- Application Development & Support
- Outsourced Testing
- Mobile Development and Test Automation
Job Position: IT Help Desk Coordinator
Location: San Bruno, CA
Duration: 2+ months
Job Description:
- 3 years or above of enterprise support experience
- Proficient in providing onboarding, offboarding, and deskside support
- Proficient in providing Windows and Mac support
- Linux knowledge is a plus
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree and 3-5 years of experience
Additional InformationAll your information will be kept confidential according to EEO guidelines.Day to Day Duties :
· Develop complete back-end stack of projects using Java, Oracle, ActiveMQ, Redis, on an AWS stack.
· Help write new design patterns, improve and adapt existing design component integration.
· Integrate back-end REST with front end UI.
· Assist in the design of, and implementation of back end changes across our product base.
· Debug services oriented architectural components.
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