IT Administrator

Diamond Foundry Inc. is solving the thermal limitation at the foundation of today's most exciting tech industries -- AI & cloud compute, electric-car power electronics, and 5G/6G wireless. We have managed to produce the world's first single-crystal diamond wafers and are now on a mission to put a diamond behind every chip. We are the rare unicorn that has grown fast and profitably. We received $515m in funding and are executing a multi-$B expansion plan for one of the greenest forms of tech manufacturing: converting greenhouse gas into diamond wafers using zero-emission energy.

We seek a skilled and proactive IT Administrator to support and optimize our IT infrastructure across multiple locations in the Bay Area and provide remote support for global offices. This role will reside at our South San Francisco or Fremont office. This role is essential in ensuring our technology systems' stability, security, and efficiency, encompassing both end-user support and infrastructure management. The ideal candidate will have a strong technical background, a solid understanding of networking concepts, and experience managing enterprise IT environments.

This position requires a hands-on professional capable of balancing troubleshooting and system administration while collaborating with a team of IT professionals to enhance technology operations.

Responsibilities:

• Install, configure, and maintain computer hardware, software, and peripherals.
• Manage user accounts, access permissions, and security settings.
• Support IT projects, including system upgrades, migrations, and new technology implementations.
• Install, configure, and maintain IT equipment, including desktops, laptops, printers, and mobile devices.
• Troubleshoot and resolve network-related issues, including VLANs, VPNs, and firewall configurations.

Qualifications:

• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience 4+ years).
• Proven experience in IT administration, technical support, or a similar role.
• Proficiency in two or more technologies: Windows OS, MacOS, Jira Service Management, NinjaRMM, Meraki, etc.
• Knowledge of networking protocols, Active Directory, Google Workspace, and cloud services.
• Ability to travel between company locations in the Bay Area as needed (valid driver’s license required).

Diamond Foundry believes in supporting our employees from the workplace to their personal and home life. We provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Perks include employee discounts to VRAI. All benefits offered are available starting your first day.  

Diamond Foundry is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.

Diamond Foundry Inc. is committed to operating in full compliance with all applicable state and federal laws. Our commitment extends to ensuring that our manufacturing and engineering departments adhere to the highest standards of legal and regulatory compliance. Additionally, these departments may have specific physical requirements to ensure the safety and efficiency of our operations. We prioritize the well-being of our employees and strive to create a work environment that promotes both legal compliance and the optimal functioning of our manufacturing and engineering processes.

Manufacturing and Engineering Departments Physical Requirements:

-Use appropriate PPE and follow all safety policies, practices, and procedures.

-This position will often: Sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist,  climb, balance, stoop, squat,  kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions. 

-Some tasks may require the use of ladders or stairs

-Some tasks may require driving or the use of foot controls

-Lift/carry and push/pull up to 50 pound

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.