The International Account Manager will manage international accounts, ensure brand alignment, handle order processing, and support market launches.
INTERNATIONAL ACCOUNT MANAGER
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
We are looking to hire a full-time International Account Manager for Madhappy.
In this position, you will be responsible for managing Madhappy’s international accounts ensuring brand alignment, operational excellence, and long-term market growth. This role will be working within our Partnerships team and will report directly to the Director of Partnerships.
You must be based in or willing to move to Los Angeles to be considered for this position.
Responsibilities
● Manage and nurture relationships with international accounts, distributors, and strategic partners
● Own day-to-day account management including order processing, sell-in/sell-through analysis, forecasting, and delivery timelines
● Identify and develop new international partnership opportunities aligned with Madhappy’s brand values and growth strategy
● Collaborate cross-functionally with merchandising, production, logistics, and finance teams to ensure seamless execution
● Support international market launches, activations, and pop-ups in partnership with regional stakeholders
● Monitor market performance, trends, and competitive landscape to inform strategy and recommendations
● Ensure all international partners adhere to Madhappy brand standards, pricing, and merchandising guidelines
About you
Qualifications
● 4–6+ years of experience in international account management, partnerships, or global sales within fashion, lifestyle, or consumer goods
● Experience managing international accounts and working with distributors or regional partners
● Strong understanding of production calendars, margins, logistics, and global market dynamics
● Excellent written and verbal communication skills
● Proficiency in Excel/Google Sheets; experience with wholesale or ERP systems is a plus
Characteristics
● Strong relationship-builder with a collaborative and thoughtful approach
● Highly organized with strong attention to detail and follow-through
● Proactive, adaptable, and comfortable navigating ambiguity in a fast-growing brand
● Strategic thinker with a hands-on mindset
● Deep appreciation for brand storytelling, community, and Madhappy’s mission
Benefits
● 15 days PTO, and 9 days sick pay annually
● Paid holidays
● Health, dental, and vision insurance with 75% premium coverage by Madhappy
● Retirement plans available$600 quarterly health stipends
● Employee discount and early access to products
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy.com and @Madhappy.
About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.
About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.
Learn more here.
Top Skills
Erp Systems
Excel
Google Sheets
Madhappy Los Angeles, California, USA Office
900 South Santa Fe Avenue, Los Angeles, CA, United States, 90021
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