Intermediate Quality Assurance Analyst

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system. 

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency. 

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.  

Intermediate Quality Assurance Analyst

We are seeking a highly motivated and detail-oriented Intermediate Quality Assurance (QA) Specialist to join our hybrid team. In this role, you will play a key part in ensuring the quality, reliability, and performance of our products, maintaining high standards and delivering exceptional outcomes that meet both customer and business requirements.

What you'll do

• Attend the office twice per month (middle and end of each month); dates and times will be communicated in advance
• Lead the design, development, and maintenance of comprehensive test strategies, plans, and test cases
• Execute and oversee manual and automated testing to ensure software quality, performance, and reliability
• Drive regression testing efforts to validate system stability across releases
• Identify, document, prioritize, and track defects through to resolution, ensuring high-quality outcomes
• Partner closely with development teams to troubleshoot issues, validate fixes, and ensure seamless integration
• Participate in design and requirements reviews, providing expert QA input to improve product quality early in the lifecycle
• Provide actionable feedback on usability, functionality, and overall system performance
• Collaborate with cross-functional teams to ensure consistent, high-quality product delivery
• Monitor and report on QA metrics, test progress, and defect trends to stakeholders
• Champion QA best practices, standards, and continuous improvement initiatives
• Mentor and support junior QA team members as needed
• Commitment to staying current with emerging QA technologies, automation tools, and industry best practices.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
• 3-5 years of experience in Quality Assurance, with demonstrated ownership of testing strategy and delivery
• Strong hands-on experience executing both manual and automated testing using modern QA methodologies and frameworks.
• Hands-on experience with both manual and automated testing frameworks
• Strong working knowledge of SQL and scripting languages
• Experience with automation tools such as Selenium or similar frameworks
• Excellent analytical, problem-solving, and debugging skills
• Strong communication skills with the ability to influence both technical and non-technical stakeholders
• Proven ability to manage multiple priorities and drive results in a fast-paced environment
• High attention to detail with a proactive, ownership-driven mindset
• Experience contributing to or leading Knowledge Management and QA process improvements
• Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. 

At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. 

Why Journal Technologies? 

Visit www.journaltech.com/careers for more information, but highlights include:  

• Competitive compensation * The salary range posted for this position reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations.
• Quality medical, dental and vision coverage. 
• Competitive paid time off as well as paid holiday time. 
• 401(k) retirement (US) and GRRSP (CDN) programs. 
• Annual professional development funds - $1,500 USD annual per employee. 
• Book subscriptions with an extensive library in each office for personal and professional growth. 
• Flexible working hours which you can coordinate with your supervisor. 
• Ability for employees to work from a remote location (e.g., home) or office. 
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. 
• Travel opportunities between Journal Technology offices and with clients. 

We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.