Manage software implementation projects, including configuration, training, and support for eCourt systems while engaging with clients and ensuring compliance with business needs.

Translate product vision into actionable specifications, maintain and prioritize the backlog, support Agile teams through planning, validation, testing, and releases, and coordinate with UX, QA, and Product Management to ensure timely, high-quality delivery.

The Director of Innovation will lead the Journal Labs division, driving innovation by implementing an innovation roadmap, adopting emerging technologies, and overseeing innovation initiatives while fostering collaboration and a culture of experimentation.

The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.

The Sales Engineer collaborates with sales teams to demonstrate technical solutions, address client needs, and ensure product compliance. Responsibilities include delivering demos, maintaining demo environments, and engaging with client stakeholders to convey software capabilities effectively.