Integrated Client Solutions Director

• Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement 

• Providing strategic leadership across large or multifaceted accounts, ensuring cohesive planning, clarity of direction, and alignment with broader client growth opportunities. 

• Architecting client strategies with minimal guidance, leveraging deep channel expertise and a proactive solutions-oriented approach. 

• Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans 

• Delivering high levels of client satisfaction to ensure client retention and growth 

• Leading by example, supporting Basis’ values and positively contributing to the culture 

• Overseeing client campaigns and daily requests by identifying, evaluating, brainstorming and recommending new media solutions alongside the team 

• Contributing to pre-sale support and new business pitches with sales counterparts and other Media Services teams

WHAT YOU BRING TO THE TABLE

• Min of 8 years of experience in digital media planning and buying, including site direct and programmatic or equivalent combination of education, training, and experience, etc.

• Experience in Pharma marketing is required, both client leadership experience and experience with media buying within the vertical. 

• Holistic understanding of the digital media landscape including search, social, and programmatic 

• Strong written and verbal communication 

• Curiosity and passion for advertising 

• Strategic thinking and proactive client servicing skills 

• Strong issue resolution and problem-solving capabilities 

• Ability to work well in a cross functional team environment 

• Advanced Excel and PowerPoint skill set 

• Commitment to creating inclusive, respectful environments where all voices are valued and supported. 

• Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning. 

BONUS POINTS

• Pharma experience preferred 

• Prior experience at a SaaS organization 

• Hands on DSP buying experience  

• Experience working with a 3rd party ad server  

• Experience in digital reporting dashboards such as Datorama  

• Experience in search and social media  

• Basis Certified